Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
Awards/Achievements
Hi, I’m

Sherri Jones

Boerne,TX
Sherri Jones

Summary

Detail-oriented professional with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.


  • Specific areas of extensive experience and award winning strengths are, customer service, account management, event planning, marketing, etc.

Overview

40
years of professional experience

Work History

Republic Services of San Antonio

Territory Executive
05.2012 - 05.2024

Job overview

Dynamic Territory Executive at Republic Services of San Antonio, recognized 2014-2023 for exceeding sales quotas and enhancing client satisfaction through persuasive presentations and effective issue resolution. Proven expertise in pipeline management and contract negotiations, driving significant revenue growth while fostering strong relationships within the community. Committed to delivering exceptional results and strategic solutions.

  • Managed 400-600 client accounts, revenue averaging $5+ million annually.
  • Maintained a 90% secured book of business.
  • 2013-2023 exceeded new business and lost goals
  • Cultivated relationships with company operations, dispatch, drivers, maintenance, etc.
  • High profile clients; multiple University campuses, area school districts, national theme parks, research Institute, area resorts, multifamily apartments, high profile Jewelers, multiple county offices, Texas Parks & Wildlife state parks, etc.
  • 2013-2023 annually exceeded new growth goals & was awarded the Winner Circle for exceeding goals.
  • Through client engagement, community involvement and superior customer service, sales and retention consistently increased an average of 12% over company goals
  • Managed and executed multiple RFP proposals
  • Successfully achieved 125 new business calls per week, 75 proactive calls per week, 10 new business appointments per week
  • Successfully achieved 40 retention calls per week, 10 set retention meetings per week.
  • CRM & Salesforce proficient
  • Ongoing OSHA & Driver Education training
  • Organized successful events and trade shows within the territory to promote company products and services.
  • Provided exceptional customer service, resolving issues promptly and maintaining client satisfaction.
  • Worked with vendors and suppliers to support timely delivery of products and services.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Monitored service after sale and implemented quick and effective problem resolutions.

The Club at Comanche Trace

Membership Director
05.2009 - 04.2012

Job overview

As the Membership Director, Event Coordinator and Marketing Director for The Club at Comanche Trace, my role was integral in development and expansion of The Club at Comanche Trace Golf community and membership lifestyle. I was the primary liaison between potential members, current club members/residents, and the Kerrville community, showcasing the unique opportunities and benefits The Club at Comanche Trace had to offer. Building lasting relationships with the club members and the community, we ensured their membership and/or special event experience aligns seamlessly with their passions and lifestyle.

A dynamic and detail-oriented Special Events Coordinator with a proven track record of planning, organizing, and executing memorable events. Skilled in managing budgets, coordinating logistics, and fostering relationships with vendors and clients to ensure unparalleled event experiences. Adept at handling multiple projects simultaneously while maintaining a high level of professionalism and creativity.


  • In Membership Prospecting, I Identify and target prospective members through various channels, including new homes buyers, referrals, social media, events, and direct outreach.
  • Presented compelling presentations on the benefits of membership, including access to golfing facilities, tournaments, exclusive events, and amenities.
  • Relationship Building: Cultivate strong relationships with current and potential members, fostering trust and loyalty.
  • Marketing: Designed and created content for the company monthly magazine. Work closely with the marketing team to develop promotional materials and campaigns tailored to attract new club members. Created and designed content for the membership weekly newsletter.
  • Managed membership and event budgets, applications, contracts, and documentation in an organized and efficient manner. Exceeded company sales goals an average 3%-8% annually.
  • Cultivated and participated in membership drives, open houses, and special golf events designed to engage potential clients.
  • Positive feedback and testimonials from residents, special event clients and new golf members.

The Club at Comanche Trace

Senior Event Coordinator
05.2009 - 04.2012

Job overview

Conceptualized and developed event plans tailored to golf members, non-golf members and outside special event client needs, ensuring all objectives are met effectively. Managed budgets to deliver cost-efficient events without compromising quality. Sourced, negotiated, and liaise with vendors to secure high-quality services within budget constraints. Managed all marketing and promotional materials for club members and outside special event sales to increase event visibility.


  • Supervise and trained direct event staff, ensuring clear communication and efficient teamwork.
  • Built strong relationships with club members, residents and the community to best understand and fulfill the client’s vision for all club events.
  • Successfully planned and executed over 1,300 events annually and created a revenue stream that yielded an increase in club revenue of 36% annually. Events ranged from golf member events, club member seasonal events, and outside special events. Event Examples: Club holiday golf cart parades, New Years Eve party, holiday brunch at the club, Easter brunch & Easter bunny egg hunt, 4th of July BBQ and carnival, Veterans Day, Christmas Trim the Tree, ladies fashion show, Moh Jong, Book Club, Bridge Club, Shopping Extravaganza, club spa and fitness center, etc.
  • Outside Special Events: Weddings, rehearsal dinners, bridal showers, baby showers, wedding anniversaries, school reunions, business meetings, conventions, family reunions, company Christmas Party's, Civic club meetings, Wine Share, etc.
  • Implemented innovative strategies to enhance client satisfaction and attendee engagement.

Skills

  • Persuasive sales presentations
  • Goal-oriented planning
  • Company acquisition Account Management
  • Pipeline management
  • Client & Prospect Contract Negotiations
  • Client & civic relationship building management
  • Issue resolution & problem solving
  • Product and service sales
  • Operations
  • Territory management
  • Upselling and cross selling
  • Sales forecasting
  • CRM software
  • Community Involvement
  • Attention to detail
  • Customer satisfaction
  • Active listening
  • Decision-making
  • Verbal and written communication

Accomplishments

Accomplishments
  • Through client engagement, community evolvement and superior customer service skills, sales and retention consistently increased an average of 12% over company budget goals and expectations.
  • Successfully transitioned two company acquisitions by negotiating and securing more than 500 new 36 month customer contracts . Improved customer relations and retention resulted in increased overall revenue by 23% in the first 36 months. New growth was achieved through new and existing client referrals.


Awards/Achievements

Republic Services - Sales MVP Eagle Award 2016

Republic Services - Winners Circle - Top 100 at Republic Services 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023

Employee of the Month 2021

Awarded Rotarian of the year 2016

Volunteer of the Year, Kerrville Area Chamber of Commerce

Chamber Choice Award, Kerrville Area Chamber of Commerce

Ward & Sherri Jones Award, Alamo Chapter SCI

American Airlines - Customer Service Award, 2000

Magazine of the Year - Safari Club International

Website of the Year - Safari Club International

Languages

English
Full Professional

Timeline

Territory Executive
Republic Services of San Antonio
05.2012 - 05.2024
Membership Director
The Club at Comanche Trace
05.2009 - 04.2012
Senior Event Coordinator
The Club at Comanche Trace
05.2009 - 04.2012
James Madison High School
from Marketing Management

Awards/Achievements

Awards/Achievements

Achievements include

Republic Services

Sales MVP 2016Republic Services - Winners Circle

Top 100 at Republic Services 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023

Employee of the Month 2021

Awarded Rotarian of the year 2016 

Volunteer of the Year, Kerrville Area Chamber of Commerce

Chamber Choice Award, Kerrville Area Chamber of Commerce

Ward & Sherri Jones Award, Alamo Chapter SCI 

American Airlines - Customer Service Award, 2000

Magazine of the Year - Safari Club International

Website of the Year - Safari Club International

Sherri Jones