Summary
Overview
Work History
Skills
Timeline
Generic

Sherri Jones

Store Manager
Galveston,TX

Summary

Reliable, professional with 25 years in progressive leadership roles. Adept at coaching and encouraging partners toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, create the Starbucks Experience and meet company initatives. Organized and adept at prioritizing customer experience while ensuring smooth store operations and cleanliness.

Overview

31
31
years of professional experience

Work History

Store Manager

Starbucks
San Antonio, TX
03.1994 - Current
  • Updated store pricing, signage and merchandising based on current promotions
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility
  • Assessed, optimized and elevated operations to target current and expected demands
  • Responsible for staffing
  • Responsible for developing next level talent
  • Responsible for maintaining customer satisfaction
  • Responsible for maintaining store cleanliness
  • Responsible for meeting company deadlines
  • Responsible for meeting company budgets and targets

Skills

Prioritizing and Planning- Builds a plan and checks and adjusts to ensure goals are met

Coaching for Performance and development: Works with partners to create development plans, has meaningful conversations on performance and opportunities

In the last 6 months promoted 1 barista to shift supervisor, hired 2 external supervisors and are working on their path to development, hired 1 barista for supervisor bench

Staffing and scheduling: Ensures schedules are built to meet customer, partners and business needs Uses tools to assess future needs and has conversations with partners about future plans

Operations standards: Shares key information on daily plan, dcr, and verbally

Ensures Customer Support, Ops station cards, clean play, and station assessments are completed, follows up to see standard gaps and coaches using tools to check for understanding and close gapsl

Timeline

Store Manager

Starbucks
03.1994 - Current

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Sherri JonesStore Manager