Sherri Lancaster

• Optimized resource allocation by effectively prioritizing tasks based on business needs and project timelines.
• Developed comprehensive documentation to facilitate knowledge sharing among team members and support long-term maintenance efforts.
• Handle confidential matter with tack and discretion
• Express ideas clearly and concisely and to exercise good judgement and decision making and apply rules.
• Knowledge of methods and procedures pertaining to records maintenance of human resources and personal administration rules and policy.
• Knowledge of business communications, including grammar, punctuation and spelling, business mathematics.
• Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.
  Optimized digital resources through routine troubleshooting and proactive system updates.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Handle confidential matter with tack and discretion
• Express ideas clearly and concisely and to exercise good judgement and decision making and apply rules.
• Knowledge of methods and procedures pertaining to records maintenance of human resources and personal administration rules and policy.
• Knowledge of business communications, including grammar, punctuation and spelling, business mathematics.

• Maintained a safe and clean facility, ensuring a positive environment for all users.
• Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
• Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
• Enhanced participant enjoyment by creating and implementing diverse recreational activities.
• Ability to establish and maintain effective working relationship with others,.
• Handle confidential matter with tack and discretion
• express ideas clearly and concisely and to exercise good judgement and decision making and apply rules.
• Collaborated with fellow staff members to create a positive work environment focused on teamwork and mutual support.
• Enhanced participant enjoyment by planning and implementing diverse recreational activities.
• Ensured compliance with state regulations and company policies by thoroughly understanding guidelines and adhering to protocols.
• Delivered recreational programs to meet needs and preferences of diverse resident population.

• Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.

• Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
• Improved guest satisfaction by implementing efficient check-in and check-out procedures.
• Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
• Managed daily operations for better customer service and increased revenue.
• Oversaw financial management of motel including budget planning, expense tracking and revenue analysis.
• Handle confidential matter with tack and discretion
• Express ideas clearly and concisely and to exercise good judgement and decision making and apply rules.
• Knowledge of methods and procedures pertaining to records maintenance of human resources and personal administration rules and policy.
• Knowledge of business communications, including grammar, punctuation and spelling, business mathematics.

• Provided key emotional support to special needs youth.
• Collaborated with multidisciplinary teams to develop comprehensive treatment plans for children and adolescents.
• Enhanced youth development by implementing engaging and age-appropriate programs.
• Implemented behavior modification strategies to address challenging behaviors exhibited by young clients.

• Independently trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
• Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
• Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
• Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
• Handle confidential matter with tack and discretion
• Express ideas clearly and concisely and to exercise good judgement and decision making and apply rules.
• Knowledge of methods and procedures pertaining to records maintenance of human resources and personal administration rules and policy.
• Knowledge of business communications, including grammar, punctuation and spelling, business mathematics.

Tracked and collected from paper customers,tracked unused papers for credit

• Served meals to residents in accordance with established schedules and dietary procedures.
• Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
• Communicated with managers of other departments to maintain transparency.
• Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.