Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherri LeMay

Napoleon,OH

Summary

Driven professional with over 20 years of experience in healthcare and administrative management, including a pivotal role at Paramount Insurance. Excelled in fostering stakeholder relationships and spearheading quality improvement initiatives. Demonstrates exceptional time management and team collaboration skills, ensuring efficiency and confidentiality across multi-level office environments. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

24
24
years of professional experience

Work History

Registration/Billing Specialist

Wood County Medical Associates
07.2023 - Current
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • register patients with all demographics and insurance, schedule 7 providers

Utilization Management Specialist

Paramount Insurance
01.2018 - 02.2023
  • Established strong relationships with external stakeholders, fostering collaboration around shared goals of quality improvement and cost containment.
  • Promoted a culture of continuous improvement by actively participating in quality assurance initiatives and sharing best practices with colleagues.
  • Approved Durable Medical Equipment requests for members
  • Approved home health services for members
  • Streamlined Data and Procedures for efficiency
  • Strong emphasis on time management.

Office Administrator

Harbor Behavioral Health
06.2014 - 01.2018
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.

Office Manager

Williams County Job and Family Services
01.2001 - 06.2013
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated 4 departments daily function

Education

Associate of Applied Science - Recreation And Wildlife

Hocking College
Nelsonville, OH
08.1988

Skills

  • Insurance Verification and coverage issues
  • Management of multi level offices
  • 20 plus years of Landscape facility management, soft and hard goods, multiple crews of installation and maintenance

Timeline

Registration/Billing Specialist

Wood County Medical Associates
07.2023 - Current

Utilization Management Specialist

Paramount Insurance
01.2018 - 02.2023

Office Administrator

Harbor Behavioral Health
06.2014 - 01.2018

Office Manager

Williams County Job and Family Services
01.2001 - 06.2013

Associate of Applied Science - Recreation And Wildlife

Hocking College
Sherri LeMay