Sherri Mccracken
Hurricane,WV
Summary
Proven leader in retail management with a track record of driving sales growth and enhancing customer satisfaction at companies like Carters Oshkosh. Expert in retail sales techniques and adept at creating engaging displays. Excelled in staff coaching, boosting team performance and sales outcomes. Achieved significant improvements in inventory control and store operations efficiency.
Overview
28
28
years of professional experience
Work History
Retail Sales
Home Depot
Several Stores In South East, Murrells Inlet, SC,
09.2007 - 02.2013
- Boosted retail sales by effectively recommending products tailored to guests specific needs and preferences.
- Inventory Control and Cash Management
- Boosted retail sales through product knowledge training sessions, enabling staff to confidently recommend appropriate products to clients.
- Created targeted action plans to increase brand awareness and stimulate retail sales.
Retail Manager
Shoe Show Dba Burlington Shoes
Myrtle Beach, SC
04.2003 - 01.2007
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Retail Manager
Danskin Dancewear
Myrtle Beach, SC
06.2001 - 06.2002
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Retail Manager
Carters Oshkosh
Myrtle Beach, SC
04.1999 - 06.2001
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Retail Manager
Buster Brown Kidswear
Myrtle Beach, SC
09.1997 - 11.1998
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Real Estate Agent
Mount Vernon Realty and Gold Key Properties
Hurricane, WV
10.1984 - 05.1997
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Education
High School Diploma -
Hurricane High School
Hurricane, WV05.1976
Skills
Retail Sales Techniques
Retail Sales
Retail Sales Analysis
Fashion Retail Sales
Sales budgeting
Driving sales
Retail Game Sales
Timeline
Retail Sales
Home Depot
09.2007 - 02.2013
Retail Manager
Shoe Show Dba Burlington Shoes
04.2003 - 01.2007
Retail Manager
Danskin Dancewear
06.2001 - 06.2002
Retail Manager
Carters Oshkosh
04.1999 - 06.2001
Retail Manager
Buster Brown Kidswear
09.1997 - 11.1998
Real Estate Agent
Mount Vernon Realty and Gold Key Properties
10.1984 - 05.1997
High School Diploma -
Hurricane High School