Sherri McManus
Alameda,CA
Summary
Adaptable security leader accustomed to managing challenging situations with grace and diplomacy. Skilled in managing large-scale public events and monitoring densely crowded areas to provide effective risk management.
Overview
14
14
years of professional experience
Work History
Security Supervisor
San Francisco Giants, Major League Baseball
San Francisco, CA
03.2011 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and manage their assignments and duties.
- Conduct annual trainings for returning guards.
- Assist with new hire training classes.
- Kept team compliant with security protocols and appearance standards.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Permitted entry with escort for approved persons into secure locations.
Gate Coordinator
San Francisco Giants, Major League Baseball
San Francisco, CA
03.2010 - 12.2010
- Gathered and organized materials to support operations.
- Received and responded to customer requests via in-person interactions.
- Led comprehensive staff member training covering key topics.
- Coached employees through day-to-day work and complex problems.
- Aided colleagues, managers and customers through regular communication and assistance.
- Worked with customers to understand needs and provide excellent service
- Maintained excellent attendance record, consistently arriving to work on time
Security Guard
San Francisco Giants, Major League Baseball
San Francisco, CA
02.2008 - 03.2010
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored employee activities, confirming compliance with security regulations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Participated in staff meetings, special events and professional development activities
Education
High School Diploma -
Encinal High School
Alameda, CA06.1983
Skills
- Security Operation Evaluation
- Security Activity Coordination
- Problem Identification
- Skilled in Conflict Resolution
- Security Team Leadership
- Property Assessments
- Security Screening
- Prepare Daily Status Reports
- Security Procedure Implementation as needed
- Security Reporting
- Special Event Security
- Safety and Security
- Staff Leadership
Accomplishments
- Recruited and trained numerous new staff members in effective security measures and guard techniques
- Collaborates with other departments for the safety of our staff and guests
- Supervises a team of security guards for both safety and prevention
- Achieved learning the command center post
- Multiple service award winner
Timeline
Security Supervisor
San Francisco Giants, Major League Baseball
03.2011 - Current
Gate Coordinator
San Francisco Giants, Major League Baseball
03.2010 - 12.2010
Security Guard
San Francisco Giants, Major League Baseball
02.2008 - 03.2010
High School Diploma -
Encinal High School
Similar Profiles
Armani SmithArmani Smith
Athlete at San Francisco Giants BaseballAthlete at San Francisco Giants Baseball
Riley SchultzRiley Schultz
Retail Sales Associate at San Francisco Giants Dugout Store, powered by FanaticsRetail Sales Associate at San Francisco Giants Dugout Store, powered by Fanatics
Courtney O'SheaCourtney O'Shea
Coordinator, Digital Trafficking Operations at Major League BaseballCoordinator, Digital Trafficking Operations at Major League Baseball