Sherri Olson
St. Paul,MN
Summary
Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
13
13
years of professional experience
Work History
Pharmacy Technician
Fairview Health Services
09.2021 - Current
- Compounded medications accurately following established protocols and safety guidelines.
- Managed inventory levels, ensuring timely restocking of essential pharmaceuticals.
- Monitored medication storage conditions to maintain product integrity and safety compliance.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Assisted pharmacists in preparing prescriptions, maintaining compliance with regulatory standards.
- Implemented process improvements to increase workflow efficiency within pharmacy operations.
- Trained new staff on pharmacy procedures and best practices to enhance team performance.
Property Manager
GC Real Estate Partners
10.2014 - 03.2017
- Section 42 apartments, also known as the Low Income Housing Tax Credit (LIHTC) program.
- Managed daily operations of residential and commercial properties, ensuring optimal tenant satisfaction and retention.
- Oversaw property maintenance schedules, coordinating repairs and improvements to enhance asset value.
- Developed and implemented leasing strategies, increasing occupancy rates across multiple properties.
- Conducted regular property inspections, identifying issues and coordinating timely resolutions with vendors.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Kept properties in compliance with local, state, and federal regulations.
Assistant Property Manager
Capreit Property Management & Services
01.2014 - 10.2014
- Section 42 apartments, also known as the Low Income Housing Tax Credit (LIHTC) program.
- Coordinated tenant communications to address inquiries and resolve issues efficiently.
- Managed lease administration processes, ensuring compliance with property regulations and policies.
- Assisted in budgeting and financial reporting for property management operations.
- Conducted regular property inspections to maintain standards and identify maintenance needs.
Assistant Property Manager
Michael Development
08.2012 - 04.2013
- My Focus was "50/50 affordable housing" most commonly referred to a 50% Area Median Income (AMI) affordability target for a portion of the units in a housing -Income Housing Tax Credit (LIHTC) program and Section 42 apartments, also known as the Low Income Housing Tax Credit (LIHTC) program
- Collaborated with vendors to schedule maintenance services, optimizing operational workflows.
- Oversaw move-in/move-out processes, ensuring seamless transitions for tenants while adhering to procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Kept accurate records of all resident and tenant correspondence.
Education
No Degree - Inter Personal Communication Skills
Inver Hills Community College
Inver Grove Heights, MNAssociate of Arts - Pharmacy
Everest Institute
Eagan, MN05-2012
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Supply restocking
- Insurance verification
- Pharmacy ethics
- Drug inventory control
- Processing payments
- Pharmacy software proficiency
- Advanced math skills
- Record preparation
- Relationship building
- Rent collection
- Lease renewals
- Exceptional oral and written communication skills
- Tenant relations
- Staff management
- Leasing and sales
- Property tours and inspections
- Eviction procedures
- Occupancy management
- Administrative support
- Fair housing mandates
- Tenant and eviction laws
- Multi-family property management
- Compliance monitoring
- Leasing operations
- Eviction notices
- Fair housing compliance
- Data entry
- Critical thinking
- Decision-making
- Microsoft office
- Property showing
Timeline
Pharmacy Technician
Fairview Health Services
09.2021 - Current
Property Manager
GC Real Estate Partners
10.2014 - 03.2017
Assistant Property Manager
Capreit Property Management & Services
01.2014 - 10.2014
Assistant Property Manager
Michael Development
08.2012 - 04.2013
No Degree - Inter Personal Communication Skills
Inver Hills Community College
Associate of Arts - Pharmacy
Everest Institute