Summary
Overview
Work History
Education
Skills
professional references
Timeline
Generic

Sherri O'Malley

Franklin,KY

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Energetic and successful at motivating and building positive team dynamics to accomplish aggressive goals.

Overview

17
17
years of professional experience

Work History

Supervisor

Tractor Supply Distribution Center
01.2022 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Increased retention rates by delivering personalized coaching and support to struggling employees
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Team Member

Tractor Supply Company Distribution Center
06.2020 - 11.2021
  • Picked orders for shipment accurately and with a proficiency rate that exceeded expectations
  • Enhanced team productivity by implementing efficient training
  • Collaborated with managers to identify specific training needs for individual departments or teams..
  • Promoted a positive learning environment through effective communication and motivational techniques.
  • Enhanced overall team performance by introducing relevant industry best practices during training sessions.

Server

Cracker Barrel
10.2018 - 07.2020
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions. 2 Times Top Sales Performer
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Supervisor/ Server

Fifth Ave Restaurants
01.2014 - 10.2017
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Managed all Point of Sales transactions to include cash and credit. Completed End of Day Reports and balanced safe.
  • Ability to work with a diverse population with effective communication skills.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.


Sales Representative/Territory Manager

Creative Marketing
04.2011 - 01.2014
  • Managed 8 employees to include issuing pay checks, signing contracts, and hiring and firing
  • Represented over 2,500 products in 4 commissaries or shopettes located on military installations in Nevada
  • Accurately planned and controlled budget allocations to include Vendor Credits and purchasing supplies
  • Conducted Seafood Road Shows Quarterly producing over $50,000 in revenue
  • Increased sales annually and reduced product loss by maintaining existing product lines, selling in new items, creating and building displays, executing company promotions at the store level, review and forecast distributor's sales order to verify timely and accurate placement of purchase orders from the commissaries, and documenting sales items successes and failures
  • Provided customer service while abiding by company policies, developing relations and rapport with customers, handling customer, and consumer complaints.

Merchandiser

General Mills
09.2009 - 12.2013
  • Built and maintained strong relationships with store managers, and company managers to develop display programs, participate in case lot sales, and promote demo sales
  • Responsible for handling over 2800 General Mills items and ensuring all new items are ordered and executed to shelf in a timely manner
  • Managed merchandising of the store ensuring that products are correctly priced, presentable and merchandised providing coupons to benefit customer savings
  • Implement store resets according to Plan O Grams
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.

District Manager

Continental Sarvis
06.2007 - 09.2009
  • Responsible for handling over 2,200 line items with a team of 25 employees
  • Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
  • Managed and Supervised 9 commissaries located on military installations in southern California and Nevada
  • Directed employees in order to complete duties in a timely and efficient manner while at store visits by supervising, motivating, training, planning, submitting payroll, hiring and firing as needed
  • Created and maintained a schedule to cover a large territory, following company policies regarding company car, company equipment, and company credit card
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Organized promotional events and interacted with community to increase sales volume.

Education

Some College (No Degree) - Business Management

University of Nevada - Las Vegas
Las Vegas, NV

Skills

  • Operations Management
  • Staff Management
  • Self-Starter
  • Attention to Detail
  • Customer Service
  • Microsoft Applications
  • Strategic Planning
  • Business Development
  • Employee Motivation
  • Training and Mentoring
  • Goal-Oriented
  • Effective Communication

professional references

  • Robin Hammond, 615-707-9143, rhammond@tractorsupply.com
  • Iris Ramirez, 702-517-0318, Irismml@gmail.com
  • Angela La Pointe, 719-201-5969, angpointe@gmail.com


Timeline

Supervisor

Tractor Supply Distribution Center
01.2022 - Current

Team Member

Tractor Supply Company Distribution Center
06.2020 - 11.2021

Server

Cracker Barrel
10.2018 - 07.2020

Supervisor/ Server

Fifth Ave Restaurants
01.2014 - 10.2017

Sales Representative/Territory Manager

Creative Marketing
04.2011 - 01.2014

Merchandiser

General Mills
09.2009 - 12.2013

District Manager

Continental Sarvis
06.2007 - 09.2009

Some College (No Degree) - Business Management

University of Nevada - Las Vegas

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Sherri O'Malley