Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Sherri Orlando-Dominguez

Fountain Valley,CA

Summary

With extensive experience as an ultrasound technologist, food server, and customer service representative, I bring a unique blend of technical expertise, interpersonal skills, and customer-focused service to any remote work-from-home position. My background in ultrasound technology has honed my attention to detail and ability to manage complex tasks efficiently. As a food server, I developed strong multitasking abilities and a knack for providing exceptional service in fast-paced environments. My role as a customer service representative further refined my communication skills and ability to resolve issues with empathy and professionalism.

I am passionate about leveraging my diverse skill set in a remote work setting where I can continue to deliver high-quality service and support. I am particularly interested in roles that value a patient-centric approach and prioritize customer satisfaction. My adaptability, dedication, and commitment to excellence make me an ideal candidate for remote positions that require a blend of technical knowledge and outstanding customer service.

Overview

30
30
years of professional experience

Work History

Real Estate Investor

Self
Fountain Valley, CA
01.2018 - Current
  • Achieved cost-savings by developing functional solutions to problems.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Ultrasound Technologist

RadNet
Huntington Beach, CA
02.2013 - 12.2017
  • Analyzed sonographic information and communicated findings to appropriate physicians.
  • Consulted with other health care professionals about patient care plans and treatment options.
  • Operated ultrasound equipment to obtain high quality images of internal organs and tissues.
  • Performed ultrasound exams on patients to diagnose medical conditions.
  • Ensured safety protocols were followed during each procedure.
  • Prepared and assessed patients, reviewing documentation and medical history.
  • Made independent decisions about appropriate length and scope of examinations based on physician directives and findings during scans.
  • Provided support and comfort to patients throughout the duration of their exam.
  • Kept up-to-date with advances in ultrasound technology through continuing education courses.
  • Maintained accurate patient records, including images and reports of scans.
  • Applied independent judgment during exam process to accurately differentiate between normal and pathological findings.
  • Collaborated with other healthcare professionals to provide comprehensive patient care.
  • Reviewed patient history prior to performing ultrasounds.
  • Adhered to ethical standards of practice while handling confidential patient information.
  • Identified needs of customers promptly and efficiently. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Ultrasound Technologist

USC Medical Center
Los Angeles, CA
02.2002 - 12.2008
  • Analyzed sonographic information and communicated findings to appropriate physicians.
  • Consulted with other health care professionals about patient care plans and treatment options.
  • Operated ultrasound equipment to obtain high quality images of internal organs and tissues.
  • Performed ultrasound exams on patients to diagnose medical conditions.
  • Ensured safety protocols were followed during each procedure.
  • Assisted physicians with interventional procedures such as biopsies and aspirations.
  • Used ultrasound equipment to produce and record images of internal structures, blood movements, bodily masses and target concerns such as fluid accumulations.
  • Obtained written consent from patients to perform procedures and upheld HIPAA, legal, and facility standards in all actions.
  • Made independent decisions about appropriate length and scope of examinations based on physician directives and findings during scans.
  • Kept up-to-date with advances in ultrasound technology through continuing education courses.
  • Helped patients feel at ease and monitored behaviors throughout examinations to maintain safety and comfort.
  • Applied independent judgment during exam process to accurately differentiate between normal and pathological findings.
  • Reviewed patient history prior to performing ultrasounds.

Food Server

The Cheesecake Factory
Newport Beach, CA
06.1999 - 03.2002
  • Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
  • Managed multiple tables simultaneously while maintaining high standards of customer service.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Informed customers of daily specials and signature menu items.
  • Retrieved prepared orders from kitchen areas and promptly delivered to guests.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Facilitated a welcoming atmosphere, making personal connections with regular guests.
  • Attended regular team meetings for updates on new menu items or promotions.
  • Processed transactions using the point of sale (POS) system, handling cash and card payments accurately.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.

Food Server

Black Angus
Rancho Cucamonga, CA
06.1995 - 06.1999
  • Managed multiple tables simultaneously while maintaining high standards of customer service.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Informed customers of daily specials and signature menu items.
  • Retrieved prepared orders from kitchen areas and promptly delivered to guests.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Facilitated a welcoming atmosphere, making personal connections with regular guests.
  • Attended regular team meetings for updates on new menu items or promotions.
  • Processed transactions using the point of sale (POS) system, handling cash and card payments accurately.
  • Stocked service areas with supplies during slow periods.
  • Trained new employees to perform duties.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Implemented upselling techniques to promote specials and premium dishes, increasing sales.

Education

Certificate - Ultrasound

Modern Technology
Fountain Valley, CA
02-2002

Skills

  • Project management
  • Data analysis
  • Quality assurance
  • Technical troubleshooting
  • Software testing
  • Customer relationship management
  • Patient care
  • Effective communication
  • Interpersonal skills
  • Problem solving
  • Attention to detail
  • Conflict resolution
  • Friendly, positive attitude

Affiliations

  • spending time with my kids and husband fills me with joy
  • gardening is great therapy
  • love to go to sporting events( baseball, soccer)

Accomplishments

  • have received a plethera of hand made gifts of appreciation from patients

References

References available upon request.

Timeline

Real Estate Investor

Self
01.2018 - Current

Ultrasound Technologist

RadNet
02.2013 - 12.2017

Ultrasound Technologist

USC Medical Center
02.2002 - 12.2008

Food Server

The Cheesecake Factory
06.1999 - 03.2002

Food Server

Black Angus
06.1995 - 06.1999

Certificate - Ultrasound

Modern Technology

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