Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Sherri Orlewicz

Sherri Orlewicz

Customer Service
San Antonio,TX

Summary

Personable and dedicated medical professional with extensive experience in the medical industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses and always working towards the same mission.

Overview

8
8
years of professional experience

Work History

Family Care Counselor

Cornerstone of Recovery
Louisville, TN
06.2019 - 08.2020
  • Supported and counseled patients with drug and alcohol addiction.
  • Identified treatment goals based on individual diagnosis and history.
  • Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
  • Maintained thorough clinical treatment notes.
  • Facilitated group discussions and education sessions with alcohol and drug users and families.
  • Identified problem areas impacting the ability to successfully complete treatment.
  • Conducted chemical dependency program orientation sessions.
  • Developed and assisted patients with treatment plans based on: research, clinical experience and client histories.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address concerns. The patient always being the top priority each and every time.
  • Prioritized and organized tasks accordingly to the patients needs and safety.
  • Demonstrated self-reliance through consistency, efficiency and patients needs.
  • Continued training and education at all times.
  • Evaluated patients for unique needs and assistance options.
  • Documented services provided to develop accurate records of care.
  • Maintained composure and professional distance during difficult conversations with clients and families to offer maximum support.
  • Countered problematic behavior with healthy alternatives to enhance mental, emotional and physical wellness and increase energy.
  • Asked questions to help clients identify feelings and behaviors.
  • Conducted intake and assessments to formulate treatment plan and manage client records.

Women's Drug and Alcohol Counselor

Cornerstone of Recovery
Louisville, TN
10.2018 - 06.2019
  • Supported and counseled women with drug and alcohol addiction and dual diagnosis.
  • Conducted individual and group coursework sessions for patients.
  • Used educational training and experience to effectively match patients with the right leadership and resources throughout the program.
  • Completed comprehensive assessments of patient's substance abuse history and treatment requirements to develop individualized treatment plans.
  • Identified problem areas impacting each individual the ability to successfully complete treatment.
  • Educate and Assisted patients that were facing legal issues due to their active alcohol and or drug abuse.
  • Addressed anger management and control issues with patient and the clinical team.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Developed client treatment plans based on research, clinical experience and client histories.
  • Worked closely with team members to stay focused on the most important purpose: helping the patients to know that they have a disease, that there are tools to stay sober.
  • Continual patient monitoring- suicidal ideation, emotional well-being as well as physical well being.
  • Continued support and education to prevent patients that wanted to leave AMA.
  • Evaluated patients treatment goals and progress.
  • Flexibility with upper management at all times.

Doctor's Assistant

Columbia Veterinary Hospital
Astoria, OR
12.2014 - 12.2017
  • Supported and assisted a four doctor Veterinary hospital. Prepared medications (calculated dosages) administered vaccines, assisted with exams and medical emergencies.
  • Scheduler for: routine visits, surgeries, outpatient services, new patient appointments, diagnostic testing and for medical emergencies.
  • Assisted with medical emergencies hands on or over the phone.
  • Asked probing questions to get to the root of the patients medical need.
  • Created electronic medical records and routinely audited and reviewed patient charts to prevent errors.
  • Provided the patients (felines and canines) with compassion, enrichment and the best quality care at all times.
  • Offered medical suggestions under the direction of a DVM and support to families to assist geriatric and terminally ill pets.

Facilities Coordinator

Vestas Wind Technology
Portland, OR
07.2007 - 02.2011
  • Communicated with general managers and facility teams regarding upcoming repairs and projects.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
  • Served as point of contact for internal and external customers seeking support and information.
  • Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
  • Rolled out user friendly calendaring management for over 2,000 employees. Assisted with meetings and conference room reservation solutions daily.
  • Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.
  • Prepared action plans to establish procedures for various emergency situations.
  • Supported and managed mailroom, incoming & outgoing shipments- also including procurement assistance.
  • Ordered, maintained and distributed supplies and inventory.
  • Maintained facility grounds, equipment and safety compliance.
  • Held classes to teach staff facility procedures.
  • Saved $180.000 by implementing cost-saving initiatives that addressed long-standing problems.

Education

Some College (No Degree) -

Schoolcraft College
Livonia, MI

Skills

  • Treatment planning
  • Crisis consultation
  • Clinical documentation
  • Crisis prevention
  • One-on-one drug and alcohol counseling
  • Decision-making
  • Behavioral therapy techniques
  • Client relationships- listening is key
  • Training & development
  • Relationship building
  • HIPPA training
  • Medical terminology
  • Facilitator: cognitive behavioral therapy, dialectical behavioral therapy, relapse prevention, process group for women and detox patients, mindfulness & meditation
  • CPR, First Aid & AED certified

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Family Care Counselor

Cornerstone of Recovery
06.2019 - 08.2020

Women's Drug and Alcohol Counselor

Cornerstone of Recovery
10.2018 - 06.2019

Doctor's Assistant

Columbia Veterinary Hospital
12.2014 - 12.2017

Facilities Coordinator

Vestas Wind Technology
07.2007 - 02.2011

Some College (No Degree) -

Schoolcraft College

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Sherri OrlewiczCustomer Service