Sherri Pierson
St. Petersburg,FL
Summary
Professional with strong background in administrative support, ready to contribute to office efficiency and client satisfaction. Skilled in managing schedules, coordinating meetings, and handling communications with precision. Known for fostering team collaboration and adapting to changing needs while maintaining focus on achieving results. Dependable and equipped with excellent organizational and multitasking abilities.
Overview
27
27
years of professional experience
Work History
Office Administrative Assistant
Plato Academy Charter School
06.2024 - Current
- Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
- Implemented filing system improvements, increasing accessibility of important documents.
- Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.
- Contributed to a professional office environment by greeting visitors courteously and directing them to the appropriate personnel or resources.
- Facilitated prompt resolution of customer complaints via email or phone communication leading to increased customer satisfaction ratings.
- Managed daily office operations, ensuring efficient workflow and organization.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Daycare Owner/Operator
Self-employeed
04.2017 - 06.2024
- Managed daily operations to ensure a safe and nurturing environment for children.
- Developed and implemented age-appropriate educational programs to enhance child development.
- Established strong relationships with parents through regular communication and feedback sessions.
- Utilized child assessment tools to monitor progress and tailor individual learning plans.
- Organized fun-filled events and activities for children that promoted learning in an engaging manner.
- Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
- Increased positive feedback from parents through timely progress reports that detailed each child''s developmental milestones achieved at the center.
Hair Salon Owner
Self-employeed
11.1998 - 04.2017
- Managed daily operations, ensuring efficient workflow and optimal resource allocation.
- Developed marketing strategies to enhance brand visibility and attract new clientele.
- Implemented customer feedback systems to improve service quality and client satisfaction.
- Established inventory management processes to minimize waste and control costs effectively.
- Cultivated strong client relationships through personalized service and consistent communication efforts.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Managed salon operations, ensuring efficient scheduling and high-quality customer service.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
Education
GED -
Chopticon H. S.
Chaptico, MDCosmetologist License -
Aaron's Beauty Academy
Waldorf, MDSkills
- Verbal communication
- Telephone receptionist
- File organization
- Reception management
- Multitasking and organization
- Strong problem solver
- Scheduling appointments
- Data entry
- Inventory management
Timeline
Office Administrative Assistant
Plato Academy Charter School
06.2024 - Current
Daycare Owner/Operator
Self-employeed
04.2017 - 06.2024
Hair Salon Owner
Self-employeed
11.1998 - 04.2017
GED -
Chopticon H. S.
Cosmetologist License -
Aaron's Beauty Academy
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