Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherri Preston

Redmond,OR

Summary

Experienced with patient interactions, appointment scheduling, and issue resolution. Utilizes communication and organizational skills to ensure patient satisfaction. Knowledge of healthcare systems and patient support processes.

Professional with significant experience in patient services, ready to enhance patient experience. Skilled in managing patient interactions, scheduling, and administrative tasks. Strong focus on teamwork and adaptability ensures consistent and reliable support. Known for excellent communication skills, empathy, and problem-solving abilities.

Healthcare professional ready to contribute to patient service excellence. Proven experience in managing patient interactions and resolving issues effectively. Collaborative team player with focus on achieving results and adapting to changing needs. Skilled in communication and problem-solving, valued for reliability and flexibility.

Overview

13
13
years of professional experience

Work History

Patient Services Representative

Bend Dermatology
01.2023 - Current
  • Maintained patient confidentiality by adhering to HIPAA regulations and diligently updating records as needed.
  • Resolved patient complaints promptly, demonstrating empathy and understanding while seeking mutually beneficial solutions.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Took copayments and compiled daily financial records.
  • Assisted patients in filling out check-in and payment paperwork.
  • Provided exceptional customer service to build strong relationships with patients, leading to increased loyalty and return visits.

Accounts Payable Clerk

Western Heavy Haul
04.2012 - 05.2021
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Maintained good working relationships with vendors and resolved disputes.

Education

United States Air Force

General

Harrisburg High School
Harrisburg, OR
06.1982

Skills

  • Vendor Invoice Processing
  • Bill Payment
  • Patient Services
  • Ability to problem solve and great organizational skills
  • Insurance verification
  • Patient registration
  • Appointment scheduling
  • Patient confidentiality
  • Healthcare
  • HIPAA compliance
  • Friendly and outgoing
  • Train new employees

Timeline

Patient Services Representative

Bend Dermatology
01.2023 - Current

Accounts Payable Clerk

Western Heavy Haul
04.2012 - 05.2021

United States Air Force

General

Harrisburg High School