Sherri Russell
Snyder,TX
Summary
Accomplished in streamlining insurance verification processes at Hendrick Medical Center, I enhanced patient care and departmental efficiency through expert knowledge and empathetic communication. Skilled in both technical insurance procedures and fostering positive team environments, my contributions significantly reduced administrative burdens and improved patient experiences.
Overview
8
8
years of professional experience
Work History
Insurance Verification
Hendrick Medical Center
Abilene, TX
06.2021 - Current
- Expedited insurance verification by maintaining updated knowledge of policies and procedures.
- Assisted patients with
- insurance verification and pre-authorization requirements, simplifying their visit preparation process.
- Improved departmental workflow by assisting colleagues with help insurance verification when needed.
- Conducted thorough insurance verification processes before appointments resulting in reduced administrative burdens for both patients and clinical staff.
EKG Technician/Part-time
Hendrick Medical Center
Abilene, TX
03.2022 - 10.2023
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Provided valuable assistance during emergencies, quickly setting up necessary equipment for life-saving interventions.
- Ensured compliance with hospital standards by following strict safety and sanitation guidelines during EKG tests.
- Optimized patient comfort during procedures, positioning them correctly to minimize discomfort while obtaining accurate readings.
- Improved patient experience with empathetic communication and thorough explanation of EKG procedures.
Admissions Clerk
Hendrick Medical Center
Abilene, TX
06.2021 - 01.2022
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Communicated important information to supervisor and medical team to reduce chance of errors.
- Accepted cash, credit card payments for procedure.
Admissions Clerk
Cogdell Memorial Hospital
Snyder, TX
02.2017 - 06.2021
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Obtained payments for out patient testing in radiology and laboratory departments.
ER Admissions Clerk
Cogdell Memorial Hospital
Snyder, TX
02.2017 - 03.2020
- Contributed to a positive work environment by collaborating effectively with team members across various departments.
- Assisted in decreasing errors on insurance forms, ensuring swift processing and payment for services rendered.
- Enhanced efficiency in the ER through effective multitasking and management of high-pressure situations.
- Trained new Admissions Clerks on departmental procedures, improving overall productivity within the team.
Education
General Studies
Western Texas College
Snyder, TXMedical Terminology
Amarillo College
Amarillo, TXSkills
- Insurance Verification Competence
- Insurance verification processes
- Insurance Verification Abilities
- Insurance Verification Experience
Timeline
EKG Technician/Part-time
Hendrick Medical Center
03.2022 - 10.2023
Insurance Verification
Hendrick Medical Center
06.2021 - Current
Admissions Clerk
Hendrick Medical Center
06.2021 - 01.2022
Admissions Clerk
Cogdell Memorial Hospital
02.2017 - 06.2021
ER Admissions Clerk
Cogdell Memorial Hospital
02.2017 - 03.2020
General Studies
Western Texas College
Medical Terminology
Amarillo College