Seasoned Secretary with several years of experience in high-volume office settings. Strong regulatory knowledge, multitasking abilities, and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.
Overview
16
16
years of professional experience
Work History
Secretary
Helm Plumbing & Electrical Contracting
Clinton, MO
05.2009 - 01.2025
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Responded to customer issues to provide immediate resolution and improve retention.
Reviewed billing statements for accuracy prior to submitting them for payment processing.
Reviewed invoices for accuracy before submitting them for payment processing.
Provided assistance with onboarding new employees by preparing orientation materials.
Processed invoices for payment; tracked payments received from vendors and clients.
Completed day-to-day duties accurately and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate of Arts - General Studies
SFCC
Clinton, Mo.
05-2010
Skills
Phone reception
Office correspondence
Payroll processing
Multi-line phone systems
Accounts receivable and payable
Customer service
Filing experience
Supply ordering
Quickbooks
Timeline
Secretary
Helm Plumbing & Electrical Contracting
05.2009 - 01.2025
Associate of Arts - General Studies
SFCC
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