Sherri Schroer
Whitehall,MI
Summary
Compassionate and dependable healthcare and wellness professional with extensive experience in emergency medical care, patient support, education, and community service. Skilled in motivating individuals of all ages, building supportive relationships and promoting healthy lifestyle habits. CPR/BLS certified with strong communication , leadership, and organizational abilities.
Seeking a part time wellness, lifestyle coach, member services, or healthy living role with the YMCA
Overview
42
42
years of professional experience
Work History
ER Technician
Trinity Health
11.2017 - 06.2024
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Administered basic wound care, insertion of Foley catheters and nasogastric tubes.
- Expedited admissions process by gathering essential information from incoming patients, enabling prompt care delivery.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Assisted medical professionals with diagnostic procedures, contributing to accurate diagnoses and appropriate treatment plans.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
- Streamlined communication between medical staff, enhancing collaboration and improving patient outcomes.
- Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
- Attended regular training sessions to stay current on best practices within emergency medicine field.
Nursing Assistant
HCR ManorCare
07.2015 - 11.2017
- Documented care actions by completing records and logs in medical software system.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Emergency Medical Technician Intermediate
Oceana County EMS
05.2003 - 09.2014
- Responded to 911 calls for medical emergencies.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Administered tests and medication to stabilize patients in field or in transit.
- Supported community outreach efforts by providing public education on CPR, first aid, and other essential lifesaving skills.
- Enhanced patient care by efficiently assessing and treating medical emergencies in various settings.
- Demonstrated adaptability in high-stress environments while delivering compassionate care to diverse patient populations.
- Enabled faster treatment decisions through clear communication with physicians via radio or phone regarding patient assessments and vital signs information.
- Ensured accurate documentation of patient care by diligently completing electronic medical records following each call.
- Continuously enhanced professional knowledge by participating in ongoing training opportunities and staying current on industry best practices.
- Prioritized patient needs by quickly evaluating medical conditions and implementing appropriate interventions based on assessment findings.
- Safeguarded confidentiality of sensitive patient information according to HIPAA regulations and organizational policies.
- Promoted a positive image of the organization through professionalism, empathy, and exceptional customer service while interacting with patients and their families.
- Improved patient outcomes by skillfully administering advanced life support techniques during critical situations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Administered CPR, oxygen and other life-saving medical treatments.
- Delivered emotional support to patients and families.
- Assisted in the training and mentoring of new EMTs, sharing valuable knowledge and experience to help them succeed in their roles.
Certified Medical Assistant
Dr. Patricia Roy D.O.
02.2002 - 05.2003
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Prepared and administered medications to alleviate patient symptoms.
Certified Medical Assistant
Foot & Ankle Specialists Of West Michigan
01.2000 - 02.2002
- Collected and documented patient medical information such as blood pressure and weight.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Prepared and administered medications to alleviate patient symptoms.
- Called and faxed pharmacies to submit prescriptions and refills.
Veterinary Technician
Farmstead Veterinary Services
10.1994 - 05.2000
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Administered medications to animals in treatment and documented changes in condition.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Collected patient biopsies and blood samples for laboratory analysis.
- Restrained animals to protect veterinarians from potential harm.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Enhanced clinic reputation through exceptional customer service and care for animals.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Assisted in dental procedures, contributing to overall oral health of patients.
- Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Provided nutritional counseling for pet owners, leading to improved health outcomes for pets.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Provided emergency care for injured animals, significantly reducing recovery time.
- Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
- Assisted veterinarians with radiographs and ultrasounds.
- Administered vaccinations to variety of animal species.
- Prepared, sterilized and maintained medical instruments and equipment.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Performed fecal examinations, urinalysis and bloodwork.
Emergency Medical Technician Basic
Professional Med Team
11.1982 - 07.1994
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Assisted paramedics in advanced procedures, contributing to successful treatment outcomes for patients.
- Documented accurate patient care reports, maintaining comprehensive records for future reference by healthcare professionals.
- Collaborated with emergency response teams to ensure seamless coordination and rapid transport of patients to appropriate medical facilities.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Communicated effectively with dispatchers, relaying vital information about patient conditions and incident locations for timely responses.
- Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care.
- Conducted thorough assessments of patient conditions, utilizing critical thinking skills to determine optimal courses of action.
- Participated in community outreach events, educating the public about emergency medical services and promoting overall health and wellness.
- Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
- Enhanced patient care by providing immediate medical attention and stabilizing life-threatening conditions during emergencies.
- Participated in community programs to maintain company image and establish strong community relations.
- Operated emergency vehicles safely and efficiently, adhering to traffic regulations while prioritizing the well-being of patients during transport.
- Participated in ongoing training sessions and workshops, staying up-to-date on best practices in emergency medical care.
- Assisted with equipment inventory checks and restocking supplies as needed, guaranteeing that all necessary tools were readily available for efficient response times.
- Provided basic life support interventions, such as airway management and oxygen administration, contributing to improved patient outcomes during emergency situations.
- Assisted with lifting and moving patients.
- Followed all safety protocols and took necessary precautions while providing care.
- Educated public on emergency medical services.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Responded to 911 calls for medical emergencies.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Education
State Certified CENA -
Stepping Stones
Muskegon, MI2015
Certified Medical Assistant -
Ross Medical
Muskegon, MI2000
State Certified EMT-Intermediate -
White Lake Ambulance
Whitehall, MI1992
State Certified Basic EMT - Emergency Medical Technician
Muskegon Community College
Muskegon, MI10-1982
High School Diploma -
Mona Shores High School
Muskegon, MI05-1982
Skills
- IV insertion
- Airway management
- Vital signs monitoring
- Geriatric care
- Patient transport
- Cardiopulmonary resuscitation
- Pediatric care
- Orthopedic splinting
- Oxygen therapy
- Venipuncture
- Information documentation
- Aseptic techniques
- Mental health care
- Patient health education
- Wound care
- Educating patients
- CPR
- Intravenous therapy
- Medical terminology
- Seizure management
- Phlebotomy
- Regulatory compliance
- Measuring and monitoring vitals
- Orthopedic splint application
- Wound cleaning
- Collecting medical samples
- Patient status updates
- 12-lead EKG monitoring
- Orthopedic fitting
- Replenishing supplies
- Teamwork and collaboration
- Problem-solving abilities
- Time management
- Patient care
- Multitasking Abilities
- Excellent communication
- Direct patient care
- Organizational skills
- Attention to detail
- Treatment plan implementation
- Adaptability and flexibility
- Self motivation
- Infection control
- Problem-solving aptitude
- Active listening
- Effective communication
- Team collaboration
- Reliability
- Vitals monitoring
- CPR/AED
- Mental health support
- Procedure support
- Adaptability
- Professionalism
- Certified in CPR/AED
- Mobility assistance
- Progress tracking
- Physician support
- Interpersonal skills
Timeline
ER Technician
Trinity Health
11.2017 - 06.2024
Nursing Assistant
HCR ManorCare
07.2015 - 11.2017
Emergency Medical Technician Intermediate
Oceana County EMS
05.2003 - 09.2014
Certified Medical Assistant
Dr. Patricia Roy D.O.
02.2002 - 05.2003
Certified Medical Assistant
Foot & Ankle Specialists Of West Michigan
01.2000 - 02.2002
Veterinary Technician
Farmstead Veterinary Services
10.1994 - 05.2000
Emergency Medical Technician Basic
Professional Med Team
11.1982 - 07.1994
State Certified CENA -
Stepping Stones
Certified Medical Assistant -
Ross Medical
State Certified EMT-Intermediate -
White Lake Ambulance
State Certified Basic EMT - Emergency Medical Technician
Muskegon Community College
High School Diploma -
Mona Shores High School