Sherri Seay
Mansfield,Tx.
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
23
23
years of professional experience
Work History
AI Data Annotator (Contractor)
Outlier
08.2025 - Current
- Develop annotation guidelines to improve consistency across diverse datasets.
- Analyze annotated data for accuracy, providing feedback to optimize results.
- Lead annotation projects, ensuring high-quality data for AI model training.
- Review and validate data entries to ensure high-quality standards and consistency.
- Work effectively in fast-paced environments.
Remote Phone Survey Interviewer (Part Time)
Luce Research
08.2025 - Current
- Handle outbound calls to Respondents nationwide to gather opinions on important subjects related to local and national issues.
- Read from pre-written script while ensuring conversational and professional tone.
- Accurately record responses into survey system or database.
- Follow guidelines for confidentiality and ethical data collection.
- Meet daily and weekly performance goals, including call volume and completion rates.
- Handle refusals or objections respectfully while attempting to encourage participation.
Realtor
TD Realty
03.2003 - Current
- Deliver high-quality remote customer service support by responding promptly to client inquiries, resolving client issues via phone, face to face meeting, email, and online platforms.
- Utilize CRM systems to maintain detailed records of client interactions, property preferences, and transaction history.
- Ensure legal compliance by preparing and processing real estate contracts, offers, counteroffers, and other necessary documents.
- Coordinate and manage property showings, client meetings, and open houses to maximize efficiency.
- Provide clients with accurate and up-to-date information about property values, market trends, and neighborhood demographics.
- Manage the entire real estate transaction process, including liaising with mortgage brokers, inspectors, and attorneys.
- Design promotional materials, create property listings, and utilize social media and online platforms to attract buyers.
- Manage office supplies, maintain organized files and records, and communicate with clients and other real estate professionals.
- Stay up-to-date on any changes in laws and practices affecting the real estate industry. Update clients and management on a regular basis.
Preventative Health Care Advisor
Lifeline Screening
Remote
05.2025 - 08.2025
- Coordinated patient appointments, optimizing scheduling efficiency for improved service delivery.
- Evaluated the effectiveness of care plans, making necessary adjustments to optimize patient outcomes.
- Improved patient well-being with compassionate communication and empathetic listening skills.
- Use consultative sales approach to recommend services and convert leads.
- Schedule screening appointments and collect payments.
Medicare Verification Specialist (Contractor)
EngageCX
01.2025 - 04.2025
- Conducted through verification of customer information to ensure data integrity and accuracy.
- Streamlined verification processes, enhancing efficiency and reducing turnaround time for client request.
- Participated in regular performance reviews using constructive feedback as an opportunity for growth and development within my role as a Verification Specialist.
- Meet or exceed specific conversion rate targets daily.
- Efficient in handling high volume data while adhering to performance metrics and quality standards.
- Adhere to regulations and policies.
Education
High School Diploma -
O.D. Wyatt High School
Fort Worth, Texas06.1986
Skills
- Active Listening
- Strong negotiation skills
- Data entry
- Document verification
- HIPAA compliance
- Active Listening
Timeline
AI Data Annotator (Contractor)
Outlier
08.2025 - Current
Remote Phone Survey Interviewer (Part Time)
Luce Research
08.2025 - Current
Preventative Health Care Advisor
Lifeline Screening
05.2025 - 08.2025
Medicare Verification Specialist (Contractor)
EngageCX
01.2025 - 04.2025
Realtor
TD Realty
03.2003 - Current
High School Diploma -
O.D. Wyatt High School