Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Accomplishments
References
Timeline
Generic

Sherri Smith

Glen Burnie,MD

Summary

To secure a challenging position with a great company. I have worked in payroll for over 20 years. With experience in processing weekly, bi-weekly, semi-monthly, and monthly payrolls for over 52 states and have process payroll for Canada. Results-oriented Payroll Supervisor known for productivity and efficient task completion. Possess specialized skills in payroll processing, compliance with tax laws, and financial reporting. Excel in time management, problem-solving, and communication, ensuring smooth payroll operations and employee satisfaction. Experienced Payroll Supervisor with background in managing payroll operations, ensuring compliance with relevant laws and company policies. Strengths include robust knowledge of payroll systems, strong analytical skills, and ability to effectively manage team members. Known for streamlining processes, improving efficiency, and contributing to overall financial accuracy in previous roles. Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Payroll Supervisor

Keller-North America
09.2018 - Current
  • Lead Payroll Accountant Sept 2018 to Jan 2024
  • Process weekly payroll on Ground Works (In house payroll) and ADP Workforce Now for US and Canada
  • High volume of employees for Canada and US with at less 2000 employees
  • Process Weekly and Bi-weekly
  • Payroll audit before and after processing payroll each week
  • Multi state processing in 50 states
  • Balance, Validate, and Transmit
  • Print live check and direct deposit slips
  • Upload files on bank site for payments
  • Post payroll to GL
  • Pay federal, state, and local taxes online and on Green Shades
  • Pay Union Dues
  • Answer employee questions
  • Assisted managers in resolving personnel issues related to wages or salaries.
  • Assisted managers in resolving personnel issues related to wages or salaries.
  • Performed audits of time sheets for compliance with company policies and federal and state regulations.
  • Prepared monthly financial reports related to payroll expenses for management review.
  • Managed the day-to-day operations of the payroll department, including scheduling staff, assigning tasks, and providing guidance as needed.
  • Created detailed training materials regarding proper use of the company's human resources information system.
  • Reviewed and processed payroll data to ensure accuracy of employee paychecks.
  • Provided support for employees on all aspects of payroll functions such as deductions, taxes, benefits.
  • Maintained and updated database for invoicing and accounting reconciliation.
  • Onboarded new employees in time reporting and payroll systems.
  • Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
  • Resolved complex payroll issues promptly by researching discrepancies and collaborating with other departments as needed.
  • Coordinated the implementation of new systems or changes to existing systems that affect payroll processing.
  • Collaborated with finance team members on budgeting activities relating to personnel costs.
  • Managed timekeeping system and resolved any timecard discrepancies.
  • Processed and monitored sick pay, vacation pay, and other leave entitlements accurately.
  • Maintained up-to-date knowledge of federal, state, and local payroll tax laws to ensure compliance.
  • Coordinated the distribution of annual W-2 forms to employees.
  • Researched and resolved employee payroll questions and issues via email, phone and in person.
  • Calculated and processed end-of-year bonuses and adjustments with XX% accuracy.
  • Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
  • Processed employee rehires, transfers, terminations and withholdings.
  • Managed payroll processing for over XXX employees, ensuring accurate calculation of wages, bonuses, and deductions.
  • Coordinated with HR to ensure accurate employee data for payroll processing.
  • Issued employees' paychecks and statements of earnings and deductions electronically.
  • Reconciled payroll accounts and resolved discrepancies in a timely manner.
  • Implemented new payroll software, leading to a reduction in processing errors.
  • Updated payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department and division transfers.
  • Assisted employees with payroll-related inquiries, providing clear and concise information.
  • Interpreted and explained work procedures and policies to brief staff.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Guided employees in handling difficult or complex problems.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Researched and prepared reports required by management or governmental agencies.
  • Analyzed financial activities of department to share budgetary input with managers.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Resolved customer complaints or answered customers' questions.
  • Computed balances, totals or commissions to support accounting team.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Delegated work to staff, setting priorities and goals.
  • Conducted regular audits of payroll records to ensure accuracy and compliance.
  • Collaborated with external auditors during annual audits, providing necessary payroll records and explanations.
  • Developed and maintained detailed payroll documentation and procedures guides.
  • Provided training to new payroll department staff on payroll systems and procedures.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Extracted information from payroll system and generated reports for various departments and vendors.
  • Supported payrolls, driving timely and accurate payment of employee wages.
  • Processed garnishments, child supports, and levies in accordance with federal and state laws.
  • Prepared and submitted payroll reports for review by senior management.
  • Handled the setup and validation of direct deposit instructions for employees.
  • Created payroll-related reports for pension plans, insurance, and other benefits.
  • Processed garnishments, vacation accruals, 401k contributions, direct deposits, tax withholdings, retroactive payments and bonus calculations.
  • Worked closely with Human Resources team members on special projects as needed .
  • Developed and implemented new policies and procedures related to payroll processes.
  • Responded quickly and efficiently to inquiries from employees regarding their paychecks.
  • Ensured timely payment of all taxes related to payroll activities.
  • Maintained employee records in accordance with applicable laws and regulations.
  • Conducted regular internal reviews of current practices within the organization's payroll process.

Payroll Administrator

Bolder Healthcare Solutions
02.2018 - 08.2018
  • Company Overview: (Bought by Cognizant March 2018)
  • Process bi-weekly payroll for 1500 plus employees on Paychex Flex
  • Run payroll hours out of Paychex Flex Time and Attendance
  • Balancing payroll before transmitting
  • Maintain and respond to confidential employee information including Direct Deposit, Taxes, Address Changes, Garnishments and Employment Verifications to meet deadlines and requirement
  • Adding new hires to Paychex's
  • Communicate employees with payroll questions
  • Communicate regularly with management to identify problems and solutions related to payroll
  • (Bought by Cognizant March 2018)

Payroll Administrator

Entertainment Consulting International, LLC
08.2017 - 02.2018
  • Maintain confidential payroll personnel files through ICIMS Applicant tracking system and Pay information through ADP
  • Maintain and respond to confidential employee information including Direct Deposit, Taxes, Address Changes, Garnishments and Employment Verifications to meet deadlines and requirements
  • Run payroll time record report from Aloha/LogMeIn system (upload process)
  • Review tip credit calculation and accuracy
  • Enter payroll garnishment and deductions
  • Complete Verification of employment
  • Process payroll thru Rapid Pay Data (upload process) in ADP Pay Force system
  • Enter bi-weekly payroll entries/accounting data in Great Plains system (upload process)
  • Work with accounting personnel to resolve payroll related variances
  • Communicate regularly with management to identify problems and solutions related to payroll

COS Payroll Team Lead

ADP, LLC
03.2017 - 08.2017
  • Manages the entire workflow of the payroll team toward successful service delivery to one client, with over 6,000 employees. Reconciles the inputs and outputs of the payroll processing, working with other partner teams.
  • Effectively coach and mentor payroll team, run book and client policies and procedures.
  • Thorough client payroll processing and daily checklist to monitor complete accuracy of payroll.
  • Responsible for checklist sign off and preview reasonableness validation.
  • Ensures all work task, policies and procedures are done on time.
  • Create and execute reports as via Report Smith.
  • Perform hoc testing and validation as needed.
  • Develop and drive to completion plans for special projects, issues logs and ongoing requirements. Year/Quarter-end, Annual Enrollment.
  • Troubleshoot escalate payroll and taxes.
  • Support the training and mentoring of Payroll Specialist on job requirements, product functionality.
  • Assist in the rollout of new processes and procedures and ensure team compliance.
  • Attend and actively participate in client conference calls and onsite visits as required.
  • Responsible for day to day/operational account management of the client.

Payroll Specialist

WR Grace & Co.
01.2016 - 03.2017
  • Perform daily payroll department operations
  • Manage workflow to ensure all payroll transactions are processed accurately and timely
  • Process weekly, Semi Monthly, Monthly payrolls
  • Process payroll for over 5000 employees for US
  • Process payroll for 45 different states
  • Reconcile payroll prior to transmission and validate confirmed reports
  • Understand proper taxation of employer paid benefits
  • Process correct garnishment calculations and compliance
  • Execute time and attendance processing and interface with payroll
  • Process accurate and timely monthly, quarterly, year-end reporting
  • Process manual checks
  • Update and reconcile monthly bank statements from Payroll provider
  • Load import files received from various stakeholders, research and email appropriate audience of file issues
  • Resolving prior tax issues as they arise
  • Create and maintain Standard Operating Procedures
  • Respond to employee inquiries; handle off cycle pay runs as required
  • Assist employee with questions
  • Implication of Kronos V8 - Workforce Timekeeper
  • Updating pay rules, setting up new hires, resetting passwords, and etc.
  • Customer Service
  • Performs other duties as assigned

Client Payroll Specialist

Wise Consulting Associates
04.2014 - 12.2015
  • Create all end-user documentation, checklists, workflow diagrams, etc. related to payroll processes in Managed Payroll and ensure all are kept up to date and stored in SharePoint
  • Process payroll with Workday (from begin to end) for a client out of VA with 600 employees
  • Process payroll with Ceridian HPW (from begin to end) for a client out of OR with 800 employees
  • Create reports using the client's payroll software, Excel, Access or other Microsoft products
  • Provide dedicated customer service/managed payroll support, utilizing Salesforce and SharePoint
  • Performs audits and reconciliations
  • Participate in data cleanup, system definition and setup to support system conversion efforts, including post-implementation issues/findings
  • Attend onsite client meetings to assess client payroll processes/practices and define areas for Improvement, including payroll process flow and system utilization, user training needs, and/or process reengineering

Sr. Payroll Assistant

WR Grace
06.2006 - 04.2014
  • Processing weekly, semi-monthly, monthly payrolls for 27 plants and over 2,500 employees (multi state) using the ADP Payforce/Streamine system (for US and Canada)
  • Posts hours and earnings for hourly and salaried employee payrolls from kronos
  • Monitor time and labor system (Kronos) and work with service provider to resolve issues
  • Audit payroll, (review of payroll reconciliation and validation of batches)
  • Preparation of off-cycle payrolls, special payroll runs and manual checks when needed
  • Implement pay policies relating to commissions, bonuses, union contracts, sick pay, garnishments, reversals/voids, prizes/awards, etc.
  • Coordinate workflow and processes between benefits, HR Business Partners, Managers and the payroll team
  • Ensure reports are generated in a timely manner
  • Research calls/emails from employees or collaborate with HR team member's pertaining to pay issues that surface and provide timely response
  • Assisted with internal and external audits
  • Helped employees with payroll questions
  • Importing medical deductions
  • Filing after payroll processing
  • Helped with implementation from Ceridian to Paychecks and then to ADP

Payroll/HR Assistant

Halle Enterprise, Inc.
02.2006 - 06.2006
  • Process payroll weekly on an in-house system (PMAS) for 60 employees, cutting payroll checks, garnishment, tax checks weekly, filling out unemployment paperwork, etc.
  • Processing new hires, status changes, earning changes, and etc.

Payroll and Benefit Administrator

Fountainhead Title Group
02.2003 - 02.2006
  • Process payroll on a semi-monthly basis for over 460 employees, using ADP (for 2 years) then changing to Ceridian Pay America System, include processing payroll data from multi-state locations, maintaining/updating payroll system employee database, maintaining employee benefit time worksheet, processing authorized outside request for payroll data such as employment verifications, garnishments, etc, sorting and mail out payroll, balancing payroll files
  • Sending out new hire packages, doing new hired folders for HR, processing benefit paperwork, balancing heath, dental, LTD, and 401K bills
  • Sending out cobra letters to term employees, filing sending out unemployment forms

Education

High School -

Braxton County High School
Flatwoods, WV
01.1987

Skills

  • Accounts payable
  • SAP
  • Lotus 123
  • Computer skills
  • Ceridian
  • Microsoft Word
  • Workday
  • Excel
  • Human resources
  • 10 key typing
  • ADP EV5
  • ADP Workforce Now
  • Account reconciliation
  • Paychex
  • Oracle
  • Leadership
  • Math
  • Access
  • Paychex Flex
  • ACPAC
  • Computer literacy
  • Kronos V6 & V8
  • SharePoint
  • Kronos
  • Windows 31 & 95
  • Analysis skills
  • Payworks
  • Supervising experience
  • ADP Payforce
  • Data entry
  • Payroll
  • Power Point
  • Microsoft Outlook
  • Data collection
  • Time management
  • Tax experience
  • QuickBooks

Certification

Non-CDL Class C Driver's License

Languages

English

Personal Information

Willing To Relocate: Anywhere

Accomplishments

  • Help impletmented Paychex system at WR Grace
  • Help Implement ADP Workforce Now at WR Grace
  • Help Impletnt Kronos up grade at WR Grace
  • Help Implement ADP Workforce Now at ADP

References

References available upon request.

Timeline

Payroll Supervisor

Keller-North America
09.2018 - Current

Payroll Administrator

Bolder Healthcare Solutions
02.2018 - 08.2018

Payroll Administrator

Entertainment Consulting International, LLC
08.2017 - 02.2018

COS Payroll Team Lead

ADP, LLC
03.2017 - 08.2017

Payroll Specialist

WR Grace & Co.
01.2016 - 03.2017

Client Payroll Specialist

Wise Consulting Associates
04.2014 - 12.2015

Sr. Payroll Assistant

WR Grace
06.2006 - 04.2014

Payroll/HR Assistant

Halle Enterprise, Inc.
02.2006 - 06.2006

Payroll and Benefit Administrator

Fountainhead Title Group
02.2003 - 02.2006

High School -

Braxton County High School

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Sherri Smith