Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Sherri Stephenson

Flagler Beach,FL

Summary

Dedicated administrative professional with expertise in procedures documentation and time management, recognized for streamlining office operations to enhance overall efficiency. Proven ability to foster team collaboration and deliver exceptional customer service. Proficient in Microsoft Office, committed to optimizing workflows while providing comprehensive support.

Overview

20
20
years of professional experience

Work History

Clerical Worker

7-11 Convenience Store
Flagler Beach, FL
10.2024 - Current
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Inventoried and ordered materials, supplies and services.
  • Answered telephones, directed calls, and took messages.
  • Prepared merchandise for purchase or rental.
  • Operated scanning equipment for price checks and stock replenishment.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Recommended, selected and located merchandise based on customer desires.
  • Provided cash register operations and handled customer payments.

Stay At Home Mom

Self Employed
Okeechobee, FL
12.2019 - 10.2024
  • MOM DUTY =)

Secretary

Family Owned Spot Farms
Okeechobee, FL
01.2013 - 10.2019
  • Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
  • Resolved customer complaints or answered customers' questions.
  • Assisted with administrative tasks such as data entry into company databases.
  • Received parcels, routed mail and opened packages for staff.
  • Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
  • Provided assistance with payroll processing when needed.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Medical Billing Manager

Big Lake Cancer Center
Okeechobee, FL
07.2005 - 12.2012
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Organized and maintained documents, files and records.
  • Handled confidential information with discretion and tactfulness.
  • Maintained a high level of confidentiality in all areas of work.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Provided support to executive team by managing calendars, scheduling appointments and organizing events.
  • Pitched in to help with office tasks during busy periods and staff absences.
  • Developed an efficient filing system for documents related to personnel records.
  • Answered telephones, directed calls, and took messages.
  • Monitored emails sent to the company email address; responded to inquiries in a timely manner.
  • Determined staffing requirements, interviewing, hiring and training new employees.
  • Performed general office duties such as photocopying, faxing, scanning.
  • Verified accuracy of invoices before submitting them for payment approval.
  • Generated invoices for clients based on their orders or contracts.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Assisted with the preparation of payroll documents for processing.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Managed office operations and procedures, including recordkeeping systems, filing systems, supply requisition, mail distribution and other administrative services.
  • Assisted with the development of departmental policies and procedures.

Education

Associate of Arts - Science

Indian River State College
Ft. Pierce, FL
05-2009

Skills

  • Data entry
  • Document management
  • Office administration
  • Inventory management
  • Customer service
  • Event coordination
  • Time management
  • Team collaboration
  • Problem solving
  • Scheduling appointments
  • Microsoft Office
  • Confidentiality maintenance
  • Recordkeeping
  • Interpersonal skills
  • Excellent communication
  • Networking proficiency
  • Computer skills
  • Documentation and reporting
  • Calendar management
  • Valid Driver's license
  • Legislative awareness

Affiliations

  • Family Sports

Accomplishments

  • Deans List - AA

References

References available upon request.

Timeline

Clerical Worker

7-11 Convenience Store
10.2024 - Current

Stay At Home Mom

Self Employed
12.2019 - 10.2024

Secretary

Family Owned Spot Farms
01.2013 - 10.2019

Medical Billing Manager

Big Lake Cancer Center
07.2005 - 12.2012

Associate of Arts - Science

Indian River State College

Similar Profiles

CREATE PROFILE
Sherri Stephenson