Summary
Work History
Education
Skills
Timeline
Generic

Sherri Stults

Blairstown,IA

Summary

Resourceful professional offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Work History

Claims Customer Care Associate

United Fire Group
Cedar Rapids, IA
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.

Claims Administrator Manager

United Fire Group
Cedar Rapids, IA
07.2015 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Claims Administrator Supervisor

United Fire Group
Cedar Rapids , IA
02.1993 - 07.2014
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
  • Delivered performance reviews, recommending additional training or advancements.
  • Assisted management with special projects to complete all tasks by deadlines.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Education

High School Diploma -

Benton Community Senior High School
Van Horne, IA
05.1985

Skills

  • Customer Communication
  • Information Verification
  • Scheduling
  • Administrative Management
  • Vendor Management
  • Staff Management
  • Staff Development and Training
  • Support Services
  • Customer Service Management

Timeline

Claims Administrator Manager

United Fire Group
07.2015 - Current

Claims Administrator Supervisor

United Fire Group
02.1993 - 07.2014

High School Diploma -

Benton Community Senior High School

Claims Customer Care Associate

United Fire Group
Sherri Stults