Sherri Tibbs
Largo,FL
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
16
16
years of professional experience
Work History
Retail Store Manager III
New Hampshire State Liquor Commission
Hampton, New Hampshire
08.2019 - 08.2022
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Submitted orders for new inventory.
- Hired, trained and supervised retail team members bringing in $2,000.000 in annual revenue.
Retail Store Manager II
New Hampshire State Liquor Commission
Hampton, NH
03.2019 - 08.2019
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Completed routine store inventories.
- Submitted orders for new inventory.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Grew company sales 1156% by devising strategic promotional plans capitalizing on changing market conditions.
- Performed nightly store and team performance audits.
- Hired, trained and supervised retail team members bringing in $200,000 in annual revenue.
Relief Manager/CSR/Cashier Team Lead/Grocery Team Member
Shaws Supermarket
North Hampton, New Hampshire
08.2005 - 05.2018
- Monitored working environment, making sure it was always safe, positive setting for all employees.
- Provided constructive feedback to workers, which improved morale and boosted efficiency.
- Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
- Answered customer questions and provided immediate assistance to deliver exemplary service.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained and developed personnel to improve safety, employee relations and resolve moral issues.
- Provided management oversight and operational control of assigned programs valued at $500,000.
- Effectively supervised staff of 45 personnel by implementing company policies, protocols, work rules and disciplinary action.
Education
Associate of Science - Criminal Justice
Great Bay Community College
Portsmouth, NH05.2017
Skills
- Effective Working Relationships
- Hiring and Training
- Coaching and Mentoring
- Profit and Loss Control
- Retail Operations
- Store Opening and Closing
- Constructive Feedback
- Inventory Tracking and Management
- Retail Employee Training
- Performance Monitoring and Evaluation
- Operational Efficiency
Timeline
Retail Store Manager III
New Hampshire State Liquor Commission
08.2019 - 08.2022
Retail Store Manager II
New Hampshire State Liquor Commission
03.2019 - 08.2019
Relief Manager/CSR/Cashier Team Lead/Grocery Team Member
Shaws Supermarket
08.2005 - 05.2018
Associate of Science - Criminal Justice
Great Bay Community College
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