Sherri Valade
Massena,NY
Summary
Dynamic and reliable professional with extensive experience in customer service at Akwesasne Mini Mart. Proven track record in cash handling and maintaining high standards of cleanliness. Recognized for exceeding productivity goals and fostering customer loyalty through exceptional communication and attention to detail. Committed to delivering excellence in fast-paced environments.
Overview
2011
2011
years of professional experience
Work History
Cashier/ Deli Worker
Akwesasne Mini Mart
- Processed customer transactions accurately and efficiently.
- Maintained cleanliness and organization of checkout areas.
- Assisted customers with product inquiries and recommendations.
- Handled cash register operations, ensuring balanced drawers at end of shifts.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Monitored inventory levels, restocking shelves as needed to ensure availability.
Counter Worker
McDonald’s
Canton, NY
05.2007 - 09.2010
- Delivered outstanding customer service in high-pressure settings.
- Managed cash register operations and processed transactions with precision.
- Executed food preparation and assembly processes in strict adherence to quality standards.
- Ensured cleanliness of work area to uphold health regulation standards.
- Facilitated training sessions for new staff on operational procedures and safety protocols.
- Oversaw inventory management and restocked supplies to align with demand fluctuations.
- Optimized order processing to enhance customer satisfaction through efficiency and accuracy.
- Welcomed customers upon arrival, cultivating a friendly atmosphere that promoted customer loyalty.
Education
No Degree - Criminal Justice
Canton AT
Canton, NYHigh School Diploma - Resort Services
Massena Central School
Massena, NY06.1984
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Customer service excellence
Money handling
Reliability and punctuality
Customer relations
Cash register operation
Order taking
Professionalism and courtesy
Cash management
Cash register systems
Cash handling expertise
Payment processing
Product restocking
Product knowledge
Refunds and exchanges
Issue resolution
Merchandise restocking
Cash drawer balancing
POS system operations
Payment collection
POS systems
Staff training
Refund handling
ID verification
Attention to detail
Currency counting
Order packaging
Sales expertise
Retail merchandising
Drawer balancing
Liquor regulations and compliance
Multitasking and organization
Organizational growth
Credit card processing
Basic math
Honest and dependable
Timeline
Counter Worker
McDonald’s
05.2007 - 09.2010
Cashier/ Deli Worker
Akwesasne Mini Mart
No Degree - Criminal Justice
Canton AT
High School Diploma - Resort Services
Massena Central School