Detail-oriented sales specialist with strong problem-solving and communication skills. Experienced in training team members and addressing customer inquiries to ensure high-quality service and satisfaction.
Overview
7
7
years of professional experience
2013
2013
years of post-secondary education
Work History
Car Salesperson
Diamond Hyundai
Palmdale, California
02.2021 - 04.2023
Assisted customers in selecting vehicles that meet their needs and preferences.
Demonstrated vehicle features to enhance customer understanding and interest.
Negotiated sales terms with customers to finalize vehicle purchases.
Customer Service Manager
The Home Dept
Lancaster
08.2016 - 06.2022
Assisted customers with inquiries and resolved issues promptly.
Maintained customer service quality standards through regular training sessions.
Collaborated with team members to improve service delivery processes.
Shift Manager
Kentucky Fried Chicken
Lancaster, California
11.2016 - 10.2020
Managed daily operations in a fast-paced restaurant environment.
Supervised team members to ensure effective service delivery.
Trained new staff on food safety and customer service protocols.