Sherri Wallace
Indian Trail,NC
Summary
Over 35 years of experience in the equipment trailer manufacturing industry in areas of A/R Management, Sales & Marketing and General Office duties.
Precise Accounts Receivable Manager offering strength in account reconciliation and invoice collections. Superb communicator addresses delinquent payments with tact and diplomacy.
Organized, dependable and successful at managing multiple priorities with a positive attitude.
Detail-oriented team player with strong organizational skills. Ability to handle various duties simultaneously with a high degree of accuracy.
Overview
36
36
years of professional experience
Work History
Marketing & Sales Assistant
Hudson Bros. Trailer Mfg., Inc.
08.2015 - Current
- Answer incoming phone calls. Assist when possible or route to requested department.
- Assist customers in locating trailers in stock or on order at various dealer locations.
- Provide answers to customer questions about products, availability, and pricing.
- Gather and prepare sales materials in preparation for sales meetings.
- Performed new dealer research for sales representatives.
- Create social media posts, promotional emails and other marketing material to increase visibility.
- Process monthly commission statements for 5 independent sales representatives.
Co-Owner/Operator
Hudson Bros. Trailer Mfg., Inc.
01.2001 - Current
- Co-Manage day-to-day business operations.
- Help established foundational processes for business operations.
- Organize and attend trade shows and special events to showcase products.
- Prepare bank deposits and handled business sales, returns and transaction reports.
- Develop and implement marketing strategies to generate new customers and increase sales.
- Help organize special events for company employees to show appreciation for their dedication and hard work.
- Create employee attendance and excellence in work performance rewards.
Accounts Receivable Manager
Hudson Bros. Trailer Mfg., Inc.
02.1988 - Current
- Prepare statements invoices, and bank deposits.
- Post customer payments by recording cash, checks, and credit card transactions.
- Verify discrepancies and resolve clients' billing issues
- Process incoming payments for over 150 accounts
- Implement and regularly review financial controls to generate accurate and reliable financial data.
- Reconcile monthly AR ledger and verify posting accuracy.
Credit Manager
Hudson Bros. Trailer Mfg., Inc.
02.1988 - Current
- Investigate and evaluate customers for creditworthiness and potential risk factors.
- Work cross-functionally with sales and other departments to maintain effective operations.
- Reduce past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Monitor 150 accounts for signs of non-payment issues.
- Obtain and review credit reports and credit references to establish credit limits for new accounts.
- Referred delinquent accounts to collections outside resources when necessary.
Sales Order Coordinator
Hudson Bros. Trailer Mfg., Inc.
02.1988 - Current
- Maintain constant contact with in-house and independent sales representatives.
- Manage over 100 dealer accounts to secure customer satisfaction and repeat business.
- Generate monthly reports on sales performance to provide recommendations to meet sales goals.
- Develop and implement marketing plans to increase brand awareness and drive sales.
- Maintain up-to-date knowledge of products and services offered to customers.
- Assist sales team in developing customer relationships and building customer loyalty.
Education
Secretarial Science - Secretarial Studies And Office Administration
King's College
Charlotte, NC05.1987
High School Diploma -
Piedmont High School
Monroe, NC06.1986
Skills
- General Office Functions
- Manage front desk and call-in customers
- Invoice and statement preparation
- Aging Report Creation
- Delinquent Accounts Monitoring
- Promotions and Marketing Strategies
- Sales Records Management
- Develop Price Schedules
- Payment Management
- Call Answering and Routing
Timeline
Marketing & Sales Assistant
Hudson Bros. Trailer Mfg., Inc.
08.2015 - Current
Co-Owner/Operator
Hudson Bros. Trailer Mfg., Inc.
01.2001 - Current
Accounts Receivable Manager
Hudson Bros. Trailer Mfg., Inc.
02.1988 - Current
Credit Manager
Hudson Bros. Trailer Mfg., Inc.
02.1988 - Current
Sales Order Coordinator
Hudson Bros. Trailer Mfg., Inc.
02.1988 - Current
Secretarial Science - Secretarial Studies And Office Administration
King's College
High School Diploma -
Piedmont High School
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