Sherrice Haddly
Miami,FL
Summary
Dedicated professional with extensive experience in customer service and conflict resolution. Proven ability to identify needs and resolve issues swiftly, driving high satisfaction and operational efficiency in challenging environments.
Overview
18
18
years of professional experience
Work History
Everglades Correctional institution
Chimere Barnett
Miami, Florida
07.2004 - 09.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma -
Carol City Highschool
Carol City06-1989
Skills
- system analysis
- technical troubleshooting
- customer service
- cross-functional collaboration
- customer relationship management
- Customer service
- Inventory management
- Sales forecasting
- Conflict resolution
- Inventory counts
- Adaptability
- Time management
- Problem solving
- Cross-selling techniques
- Store operations
- Product merchandising
- Marketing
Timeline
Everglades Correctional institution
Chimere Barnett
07.2004 - 09.2022
High School Diploma -
Carol City Highschool