Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHERRIÉ AIKINS

Mission

Summary

Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.

Overview

6
6
years of professional experience

Work History

Patient Care Coordinator

Cornerstone Endodontics
09.2024 - Current
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
  • Coordinated scheduling of appointments to maximize healthcare providers' availability and patient convenience.

Specialty Healthcare Coordinator

Pacific Dental Services
07.2022 - 09.2024
  • Maintain accurate patient records and medical histories
  • Implement quality improvement initiatives to enhance patient care outcomes
  • Development of patient care plans
  • Collaborate with insurance companies to verify coverage
  • Schedule patients for appointments and procedures
  • Facilitate seamless communication between patients, families, and healthcare providers
  • Coordinate with physicians and other healthcare professionals
  • Protect patient data with secure records management system
  • Educated patients on conditions and assisted with struggles or questions concerning treatment, potential outcomes and prognosis.
  • Consulted with patients and family members to discuss dental plans and outline care initiatives.
  • Developed comprehensive care plans to address individual patient needs and support optimal health outcomes.
  • Maintained professional demeanor while treating patients with respect and dignity.
  • Assisted patients in navigating the healthcare system by providing education on insurance coverage, financial resources, and available support services.

Office Manager

One Way Cleaning Company
02.2022 - Current
  • Daily monitoring of company finances
  • Creating new accounts, proposals and invoices via Quickbooks
  • Processing payroll for employees and independent contractors via Quickbooks
  • Communicating with customers ensure quality assurance
  • Accounts receivable/payable, deposits and invoice collection
  • Processing employee paperwork, such as IRA payments, unemployment and child support

Office Manager

Fritz Painting & Drywall LLC
10.2018 - 02.2022
  • Handling all new hire paperwork, weekly payroll via Quickbooks
  • Creating proposals and invoices
  • Creating spreadsheets to follow/track work flow and maintaining organization for the operations of Fritz Painting
  • Communicating with customers to ensure quality assurance

Education

High School -

Labette County High School
Altamont, KS

Skills

  • Epic Systems
  • HIPAA Compliance
  • Team Collaboration
  • Insurance Verification
  • Active Listening & Problem Solving Abilities
  • Financial Analyst
  • Microsoft Word, Excel
  • Organizational Skills
  • Empathy & Compassion
  • Data Entry Verification Skills
  • Patient Advocacy & Care Coordination
  • Quickbooks
  • Interpersonal Communication
  • Appointment Scheduling
  • Maintaining Patient Records & Confidentiality
  • HIPAA compliance
  • Appointment scheduling
  • Organizational skills
  • Critical thinking skills
  • Insurance verification
  • Attention to detail
  • Patient care coordination
  • Patient care
  • Verbal and written communication
  • Scheduling
  • Patient registration
  • Office administration
  • Relationship building
  • Payment collection
  • PBS Dental Software

Timeline

Patient Care Coordinator

Cornerstone Endodontics
09.2024 - Current

Specialty Healthcare Coordinator

Pacific Dental Services
07.2022 - 09.2024

Office Manager

One Way Cleaning Company
02.2022 - Current

Office Manager

Fritz Painting & Drywall LLC
10.2018 - 02.2022

High School -

Labette County High School

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SHERRIÉ AIKINS