Sherrie Blackwell
San Jose,CA
Summary
Accomplished Senior Office Administrator with a proven track record at Cytek Biosciences, enhancing operational efficiency and implementing policy modifications to drive performance. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
9
9
years of professional experience
Work History
Senior Office Administrator
Cytek Biosciences
12.2021 - 07.2024
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Created and implemented filing and organizational.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Created personnel manual detailing business procedures and organizational policies.
- Updated reports, managed accounts, and generated reports for company database.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Monitored and oversaw general cleaning of office in line with company cleanliness standards.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Event planning/management on and offsite
- Catering for meetings on and off site as well as for the weekly lunch of 130+ staff
- Prepared budget proposals for new hire swag
Office Manager
My Shirt Company
02.2016 - 12.2022
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated special projects
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall sales and customer service.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Controlled finances to lower costs and keep business operating within budget.
- Created, maintained and updated filing systems for paper and electronic documents.
- Managed marketing and sales capacities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Launched quality assurance practices for each phase of projects.
- Maintained computer and physical filing systems.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Worked hands on with graphics to implement customer visions of their product.
Administrative Assistant
Don Parish Agency
02.2015 - 02.2016
- Received and sorted incoming mail and packages to record, dispatch, or distribute to owner.
- Answered multi-line phone system, routing calls, delivering messages to owner and greeting visitors.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Coordinated and scheduled meetings and conference calls for owner.
- Created and maintained databases to track and record customer data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Sales and customer service for insurance policies
- Cold Calls
- Fingerprinting
Education
High School Diploma -
Cupertino Highschool
Cupertino06.1991
Skills
- Spreadsheet tracking
- Relationship Building
- Travel Arrangements
- Records Maintenance
- Information Security
- File Maintenance
- Accounts Receivable and Payable
- Training and coaching
- Contract Negotiations
- Data retrieval systems
- Deposit Preparation
- Workflow Planning
- Policy and procedure modification
- Expense Reporting
- Account Reconciliation
- Documentation and control
- Event Coordination
- Scheduling and calendar management
- Credit and collections
- Office Coordination
- Meeting planning
- Microsoft Word
- Microsoft Excel
- Power Point
- Adobe Photoshop
Timeline
Senior Office Administrator
Cytek Biosciences
12.2021 - 07.2024
Office Manager
My Shirt Company
02.2016 - 12.2022
Administrative Assistant
Don Parish Agency
02.2015 - 02.2016
High School Diploma -
Cupertino Highschool
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