Summary
Overview
Work History
Education
Skills
Certification
References
Memberships And Certifications
Timeline
Generic
Sherrie Bonilla

Sherrie Bonilla

Robinson,TX

Summary

Dynamic Routing Specialist with extensive experience at Midway ISD, excelling in transportation logistics and compliance management. Proven track record in optimizing routes and enhancing operational efficiency. Strong leadership and problem-solving skills, adept at fostering positive client relations and implementing innovative systems to improve service delivery.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Routing Specialist

Midway ISD
Waco, TX
08.2022 - Current
  • Coordinate routes for the local school district.
  • Conduct annual reports for state year-end reports.
  • Assist in setting up transportation for McKinney Vento and Special needs population.
  • Implementation of the Smart Tag System.
  • Drive routes as needed, Dispatcher, Office help.

Route Service Representative

Quest Diagnostics
Waco, TX
08.2021 - 08.2022
  • Perform basic route services.
  • Collection and transportation of lab specimens.
  • Establish and maintain positive client relations.
  • Maintain compliance with all safe driving regulations and vehicle maintenance procedures as established by government agencies and company policies.
  • Complete and submit all administrative forms such as daily route logs, client concern forms, supply requisitions and special transportation forms.

Operations Supervisor

GoldStar Transit Robinson ISD
Robinson, TX
07.2015 - 07.2021
  • Maintained ownership of coaching and development process for team members.
  • Recorded and managed data within appropriate timelines.
  • Provided direct and indirect supervision to operations staff.
  • Maintained excellent communication with external and internal customers.
  • Provided technical support and training to teams and end-users.
  • Monitored office operations by, appointment availability and phone call traffic.
  • Managed team members effectively by providing feedback on performance.
  • Managed labor hours and payroll in the Time Clock Plus System.
  • Created an inspiring team environment with an open communication culture.
  • Resolved problems with minimal disruption to activities being performed under contract.
  • Advised and provided counsel to employees regarding policies, procedures, and management directives.
  • Set schedules, routes and assigned drivers and vehicles.
  • Supervised weekend work when scheduled to meet customer timelines.
  • Maintained a high degree of self-motivation and independent decision making.
  • Identified potential improvements for Operations.
  • Managed, coordinated, and directed operations of 15-20+ non-exempt employees.
  • Ensured drivers and mechanics properly documented all vehicle issues and potential customer concerns.
  • Maintained all district vehicles.
  • Met terminal safety, productivity, and quality goals.
  • Coordinated district routes.
  • Transportation of students.
  • Dispatcher.

Human Resources Manager

Student Transportation Specialist
Waco, TX
04.2010 - 06.2015
  • Establish relationships with all employees in a professional, trustworthy, and open manner.
  • Encourage employee communication with HR.
  • Maintain employee records and update as needed.
  • Update company policies and benefits package.
  • Facilitate communication between management/ department heads and employees.
  • Complete all payrolls.
  • Assisted management with corrective action as needed.
  • Assisted management and department heads with conflict resolution and accidents.
  • Filed unemployment.
  • Accounts receivable and payable.
  • Office supply orders.
  • Transportation of students.
  • Customer service.

School Bus Driver

Durham School Services
Robinson, TX
07.2005 - 04.2010
  • Being attentive to traffic and weather conditions and ensuring passenger safety.
  • Following a planned route and schedule for departure times and stops.
  • Regularly checking vehicle safety such as tires, brakes, turn signals, mechanical equipment, etc.
  • Monitoring fuel consumption, mileage, and passenger numbers.
  • Reporting delays, accidents, and emergencies.
  • Inspecting vehicles thoroughly before and after each trip.
  • Enforcing conduct and safety rules on the bus.
  • Maintaining a clean vehicle.

Assistant Manager

Texan Credit Corporation
Waco, TX
08.2006 - 04.2007
  • Ensuring company policies are followed.
  • Optimizing profits by controlling costs.
  • Hiring, training, and developing new employees.
  • Resolving customer issues with their overall satisfaction.
  • Maintaining an overall management style that follows the company's best practices.
  • Providing leadership to all employees.
  • Preparing and presenting employee reviews.
  • Working closely with the store manager to lead staff.
  • Assisting customers whenever necessary.
  • Organizing employee schedules.
  • Taking disciplinary action when needed.
  • Ensuring a consistent standard of customer service.
  • Motivating employees and ensuring a focus on the mission.
  • Completing tasks assigned by the general manager accurately and efficiently.
  • Open new loans.
  • Daily banking.
  • Collections of past due accounts.
  • Marketing.
  • Customer Service.

Education

Certified Nurse Assistant -

Cooper Mountain College
Joshua Tree, CA
11-2003

High School Diploma -

Waco High School
Waco, TX.
06-1999

Some College (No Degree) -

McLennan Community College
Waco, TX

Skills

  • Route planning and optimization
  • Compliance management
  • Data analysis and recording
  • Transportation logistics and management
  • Smart tag system implementation
  • Customer relationship management
  • Vehicle maintenance and safety protocols
  • Operations coordination and multitasking
  • Effective communication and active listening
  • Problem solving and conflict resolution
  • Team leadership and decision-making
  • Fleet management experience and performance metrics tracking
  • Routing software mastery and protocols

Certification

  • Commercial Driver's License Class B with P, S endorsements.
  • Current TEA

References

  • David Gray, Coordinator of Transportation, Georgetown ISD, 512-365-0220, Dgray1960@gmail.com
  • Tim VanCleave, Deputy Superintendent, Robinson ISD, 254-662-0194, Tvancleave@robinson.k12.tx.us
  • Sonia Jenkins, General Manager, U-Haul Waco, 254-292-8080, Sonia.jenkins@yahoo.com

Memberships And Certifications

  • Current Member of TAPT
  • Current President Elect for the Heart of Texas Chapter of the TAPT
  • I currently have 48 credit hours toward TAPT Certification
  • Transfinder Certified

Timeline

Routing Specialist

Midway ISD
08.2022 - Current

Route Service Representative

Quest Diagnostics
08.2021 - 08.2022

Operations Supervisor

GoldStar Transit Robinson ISD
07.2015 - 07.2021

Human Resources Manager

Student Transportation Specialist
04.2010 - 06.2015

Assistant Manager

Texan Credit Corporation
08.2006 - 04.2007

School Bus Driver

Durham School Services
07.2005 - 04.2010

Certified Nurse Assistant -

Cooper Mountain College

High School Diploma -

Waco High School

Some College (No Degree) -

McLennan Community College

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