Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sherrie Colby

Brewer,ME

Summary

Dynamic professional with a proven track record at FHR, Inc., adept in staff management and critical thinking. Excelled in enhancing program effectiveness through meticulous organization and strategic planning. Skilled in Microsoft Word and fostering strong relationships, consistently delivering results beyond expectations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Server

Pepino's Mexican Restaurant
08.2015 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Assistant Program Director

FHR, Inc.
07.2006 - 02.2018
  • Oversaw staff schedules and assignments to handle programming.
  • Maintained accurate records related to client participation, progress tracking, and outcome reporting for internal use and external stakeholders.
  • Lead project teams towards successful completion of milestones within set timelines, enhancing overall program effectiveness.
  • Managed human resource goals by recruiting, training, coaching and disciplining employees.
  • Conducted performance reviews to provide feedback to staff for improvements.
  • Work directly with clients to ensure needs are met.
  • Ensured compliance with State regulations by diligently monitoring activities within the program scope.

Education

High School Diploma -

Bucksport High School
Bucksport, ME
06.1998

Associate of Science - Early Childhood Education

University of Maine At Augusta
Augusta, ME
05.2004

Skills

  • Strong Organization
  • Time Management
  • Critical Thinking
  • Computer Skills
  • Customer and client relations
  • Professional Communication
  • Relationship Building
  • Documentation and Recordkeeping
  • Computer Proficiency
  • Deadline-oriented
  • Scheduling and calendar management
  • Staff Management
  • Documentation And Reporting
  • Microsoft Word
  • Confidential Document Control

Certification

MHRT/C

Timeline

Server

Pepino's Mexican Restaurant
08.2015 - Current

Assistant Program Director

FHR, Inc.
07.2006 - 02.2018

High School Diploma -

Bucksport High School

Associate of Science - Early Childhood Education

University of Maine At Augusta

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Sherrie Colby