Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

SHERRIE ENICK

Marysville

Summary

Exceptional customer service skills with the ability to handle any situation with a positive attitude. Proven ability to apply problem solving skills to a complex problem in any work environment. Demonstrate leadership skills through various promotions and increasing responsibilities. Experienced in effectively communicating with a diverse audience.

Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.

Overview

11
11
years of professional experience

Work History

Front Desk Receptionist

Pampered Pets Resort And Spa
04.2025 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Improved office efficiency with diligent management of appointment scheduling and calendar coordination.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Volunteer

Hope Heals NW
03.2025 - Current
  • Support program participants with setting and achieving personal goals including life skills development, employment, and education.
  • Assist with day-to-day operations of the recovery housing, including facilitating meetings and taking meeting minutes, maintaining a clean and orderly environment.

Hostess

Tulalip Resort & Casino
08.2014 - 09.2014
  • Promoted a welcoming atmosphere by greeting customers and providing above and beyond customer service.
  • Managed server assigned areas throughout entire restaurant to ensure guests were seated as quickly as possible.
  • Provided exceptional customer service and served an average of 15 customers during a shift managing all to-go orders; answering all phone calls, sending orders to the kitchen through the point-of-sale system; follow-up directly with cooks as needed and had the orders ready to go at the specified time.
  • Supported other team members with their tables when needed and trained newly hired employees in all restaurant policies and procedures.

Education

Diploma -

Marysville Pilchuck High School

Associate of Arts Degree - undefined

Everett Community College

Skills

  • Above and beyond customer service
  • Multi-tasking in fast paced environments
  • Communication skills
  • Strategic decision making
  • Food safety & handling skills
  • Team work
  • Positive attitude
  • Time management
  • Problem solver
  • Cash handling and POS system knowledge
  • Telephone etiquette
  • Scheduling appointments
  • Multi-line telephone systems
  • Relationship building
  • Punctual and reliable

Timeline

Front Desk Receptionist

Pampered Pets Resort And Spa
04.2025 - Current

Volunteer

Hope Heals NW
03.2025 - Current

Hostess

Tulalip Resort & Casino
08.2014 - 09.2014

Associate of Arts Degree - undefined

Everett Community College

Diploma -

Marysville Pilchuck High School

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SHERRIE ENICK