Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sherrie Ferrell

Livingston,TX

Summary

Talented hardworking skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Reliable and punctual able to handle fast-paced work. Proven willingness to take on any task to support the team and help the business succeed. Offer strong customer service. Efficient with helping coworkers professional with a self-motivated, dependable nature. Help day-to-day operations by performing on time deliveries and Focused on helping the business achieve short- and long-term goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Receptionist

The Center For Sight
07.2014 - Current
  • Managed multi-line telephone system to answer incoming calls.
  • Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces.
  • Managed complex schedules, coordinating appointments and documenting in [Software].
  • Delivered exceptional customer service by offering requested information and independently resolving issues.
  • Handled cleaning and organization for office and related areas, keeping entryway clean, tidy, and functional.
  • Ordered, received, and replenished office supply inventory and managed office-wide requisitions.

Barista

The Siver Fern Coffee Cafe
02.2020 - 03.2023
  • Helped support team goals, assisting with all cleaning tasks, customer needs, and supply replenishment.
  • Served more than [Number] customers per hour during busy periods, maintaining high satisfaction with upbeat and knowledgeable assistance.
  • Minimized drawer errors by accurately documenting orders and processing payments.
  • Complemented beverage items with delicious foods such as muffins and bagels.
  • Welcomed guests with friendly smiles and positive attitude.
  • Applied expert menu knowledge to assist guests with selections.
  • Steered customers toward specials with suggestions and vibrant descriptions.
  • Supported team productivity by restocking supplies and completing checklists during slow periods.
  • Promoted sales through attractive product arrangements in display cases.
  • Kept line moving with efficient order taking and payment processing.
  • Achieved high inspection scores by following health department requirements closely.
  • Cleaned and sanitized work areas, utensils, and equipment.
  • Met upsell goals by promoting high-profit items to every customer.
  • Took customer orders and conveyed them to other employees for preparation.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees, or teas.
  • Maintained presentable front counter with frequent cleaning and organizing.
  • Received and processed customer payments.

Point Pick up Deliveries

Walmart (PointPickup)
08.2020 - 01.2022
  • Drove routes up to [Number] miles, picking up and delivering diverse loads.
  • Reduced shipment errors with routine checks on cargo, verifying details against paperwork.
  • Avoided delays by planning and adjusting routes to account for traffic and construction issues.
  • Satisfied customer needs every day, including special rush deliveries and oversize loads.

Sale Representative

Cutco Cutlery / Vector Marketing
05.2013 - 09.2013
  • Sold $[Amount] in [Timeframe] with effective sales and account management strategies.
  • Managed [Number]+ scripted cold calls per day, making [Number] appointments on average.
  • Connected with established and potential customers regularly to offer services, answer questions and finalize contract details.
  • Transported [Type] items, utilizing [Equipment] and [Equipment].
  • Developed solid relationships with staff, customers, and vendors.
  • Collaborated with team members to meet daily demands and handle challenging projects.
  • Organized and coordinated work for [Number] team members.
  • Kept all areas clean, organized and in line with company professional standards.
  • Enhanced customer satisfaction with fast, knowledgeable [Type] service.

Dental Assistant

Hollywood Dental Center
11.2008 - 01.2009
  • Took patient impressions to create accurate dental devices.
  • Kept records updated and accurate with current patient information, including personal, insurance, and medical details.
  • Completed x-rays of patients' mouths, carefully following safety procedures and processing images.
  • Coordinated smooth patient flow, setting up efficient schedules and adjusting strategies to account for dynamic loads.
  • Supported dentists and hygienists with expert chair-side clinical assistance.
  • Prepared temporary dental applications such as crowns.
  • Exposed dental diagnostic x-rays.
  • Took and recorded medical and dental histories and vital signs of patients.
  • Updated patient records with medical and dental histories and vital signs.
  • Prepared patients, sterilized and disinfected instruments, set-up instrument trays, and prepared materials.
  • Recorded treatment information in patient records.

Assistant Manager

Doucetis Cajun Cafe
08.2001 - 02.2006
  • Maintained operational performance by skillfully handling opening and closing tasks.
  • Coordinated employee schedules to provide adequate coverage according to business demands.
  • Collaborated with upper management to develop, implement, and monitor improvements to increase revenue.

Education

Dental Assistant -

Everest Institute
Houston, TX
11.2008

Skills

  • Schedule coordination
  • Task prioritization
  • Customer relations
  • Order processing
  • Paperwork management
  • Microsoft Word

Certification

  • Certified CPSS, The Center For Sight - 7/2/22-7/2/2025

Timeline

Point Pick up Deliveries

Walmart (PointPickup)
08.2020 - 01.2022

Barista

The Siver Fern Coffee Cafe
02.2020 - 03.2023

Receptionist

The Center For Sight
07.2014 - Current

Sale Representative

Cutco Cutlery / Vector Marketing
05.2013 - 09.2013

Dental Assistant

Hollywood Dental Center
11.2008 - 01.2009

Assistant Manager

Doucetis Cajun Cafe
08.2001 - 02.2006

Dental Assistant -

Everest Institute

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