Sherrie Hamelund
Portland,OR
Summary
Skilled Human Services Specialist 1 with a proven track record at the State of Oregon, adept in client needs assessments and leveraging both written and verbal communication to enhance client understanding and service delivery. Excelled in multicultural competence, significantly improving client engagement. Expertise in interviewing and providing critical referrals, ensuring comprehensive support and resource accessibility.
Overview
21
21
years of professional experience
Work History
Human Services Specialist 1
State of Oregon
07.2003 - 08.2024
Documents case information and activity on DHR, EDMS & ONE.
Maintains and monitors the appointment schedule in order to meet program regulatory requirements
Provides information to clients about DHS programs and answer their questions about DHS programs and answer their questions about eligibility policy and branch procedures.
Provides coverage for staff as scheduled or necessary.
Provides referral to community resources
emails requests to Salem VEC for Oregonians requesting forms be mailed to them. Determines
client need for and provides alternate format and/or language interpretation as needed.
CenturyLink Intelligent Desktop & Lumen
Have new employees job shadow.
Education
North Salem High School
Salem, ORSkills
- Written and verbal communication
- Client needs assessments
- Interviewing skills
- Multicultural competence
Timeline
Human Services Specialist 1
State of Oregon
07.2003 - 08.2024
North Salem High School
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