SHERRIE MELISSA DE LEON

Administrative Duties:

• Support staff for account department with occasional support for the front office receptionist.
• Support administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Answer phones, prepare service tickets for non-functioning equipment in client’s place of business and greet customers and potential clients.

Accounting Duties:

• Maintain accounting records utilizing in-house systems.
• Enter invoices and prepare statements to be turned into the accounting software for payments to be sent out.
• Input high volume of monthly invoices with consistent accuracy.
• Enter figures using 10-key calculator to compute data quickly.
• Transfer product between routes and warehouses.
• Input new product to go out on the line for disbursement to clients.

Administrative Duties:

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Prepared outgoing mail, including FedEx packages and courier services.
• Maintained inventory of office supplies and placed orders.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.

Bookkeeping Duties:

• Managed invoices, payments and deposits, maintaining accurate expenditure records.
• Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
• Reconciled bank statements and credit card accounts for accuracy and completeness.
• Assisted with payroll of client accounts and prepared sales tax payments to be submitted by the monthly deadline.
• Implemented orderly, organized filing systems for easy record retrieval.
• Collaborated closely with senior bookkeepers to complete complex tasks efficiently while meeting deadlines consistently.

Bookkeeping Duties:

• Entered invoices and sales receipts into QuickBooks Pro.
• Reconciled bank accounts and credit cards.
• Submitted payments for sales tax and other bills online and with checks.
• Mailed out statements on accounts due every month.
• Verified various insurance policies and payments as issues arose.
• Contacted vendors regarding invoices and refunds/credits when needed.
• Posted payments and deposits in QuickBooks Pro from vendors.

Driver:

• Picked up and delivered fleet and customer vehicles to various dealerships.
• Ran various errands for the company – bank deposits, office supplies run, chasing other drivers, and taking customers home so they could wait in comfort for their vehicle.

Administrative Duties

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Managed filing system, entered data and completed other clerical tasks.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Researched office equipment and supplies to save on office expenditures.
• Searched, located and reconnected the staff with past and potential candidates.
• Gathered contact information for both companies and candidates.
• Reduced errors in documentation by meticulously proofreading and editing written materials.
• Maintained the company website and company brochure. Printed and bound the company brochure in preparedness for presentations.