Sherrie Morgan
Saratoga Springs,UT
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Organized and knowledgeable. Experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Overview
24
24
years of professional experience
Work History
Medical Assistant
Jordan River Women's Health
West Jordan , UT
2003.04 - Current
- Recognized by management for providing exceptional customer service.
- Answered numerous calls per shift to assist with patient questions and concerns.
- Promoted high patient satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Identified needs of patients promptly and efficiently.
- Administered medications, tracked dosages and documented patient conditions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
- Created, implemented and evaluated patient care plans with medical team.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
Medical Assistant
Magna Center For Family Medicine
Magna , Utah
2000.01 - 2003.04
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Verified patient insurance coverage and collected required co-payments.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery.
Education
Nursing
Salt Lake Community College
Salt Lake City, UTSkills
- Patient-Focused Care
- Preparing Specimens and Samples
- Compassionate
- Phlebotomy
- Patient Scheduling
- HIPAA Compliance
- Procedure Assistance
- Understands Medical Procedures
- Stocking Supplies
- Patient Management
- Calm and Level-Headed Under Duress
- Medical Terminology Knowledge
Timeline
Medical Assistant
Jordan River Women's Health
2003.04 - Current
Medical Assistant
Magna Center For Family Medicine
2000.01 - 2003.04
Nursing
Salt Lake Community College
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