Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sherrie Nichols

Palestine,WV

Summary

Driven Desired Position with solid background in hospitality, adept at delivering exceptional guest experiences and maintaining welcoming environment. Successfully managed high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities.

Overview

24
24
years of professional experience

Work History

Host

Camden Clark Medical Center
10.2020 - Current


  • Provided exceptional customer service by attentively listening to patient’s needs and promptly addressing any concerns or issues.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform patients about their options.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from patients, ensuring accurate meal preparation.
  • Developed rapport with regular patients to foster sense of community within establishment.

Server

Western Sizzlin'
08.2017 - 03.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Manager

Don Emilio’s
09.2000 - 11.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Education

Education

West Virginia University At Parkersburg
Parkersburg, WV

Skills

    Service Excellence

    Cash Handling Proficiency

Accomplishments

Numerous Bravo awards given by peers at Camden Clark

Timeline

Host

Camden Clark Medical Center
10.2020 - Current

Server

Western Sizzlin'
08.2017 - 03.2020

Manager

Don Emilio’s
09.2000 - 11.2017

Education

West Virginia University At Parkersburg

Similar Profiles

CREATE PROFILE
Sherrie Nichols