Sherrie Palmer
West Haven,CT
Summary
Dynamic operations leader with extensive experience at Adams Hometown Market, excelling in regulatory compliance and strategic planning. Achieved over $250,000 in cost savings through innovative safety initiatives while managing P&L across multiple locations. Proven ability to cultivate relationships and enhance team performance, driving operational excellence and efficiency.
Overview
26
26
years of professional experience
1
1
Certification
Work History
VP of Company Initiatives & Compliance
Adams Hometown Market
Cheshire, CT
04.2024 - Current
- Ensured compliance with government regulations, safety protocols, and health inspections.
- Implemented cost-saving safety initiatives, achieving savings exceeding $250,000.
- Managed company initiatives related to loyalty programs and e-commerce strategies.
VP of Operations
Adams Hometown Market
Cheshire, ct
05.2021 - 04.2024
- Oversaw comprehensive operations, managing complete P&L for all company activities.
- Directed policies and procedures across 18 store locations to ensure operational consistency.
- Developed and executed strategies that enhanced efficiency and reduced costs.
- Facilitated recruitment and onboarding processes for new staff members.
- Established budgets for operational departments while monitoring annual spending.
- Cultivated relationships with internal stakeholders including HR, IT, Finance, and Marketing.
Director of Operations
Adams Hometown Market
Cheshire, ct
10.2018 - 05.2020
- Oversaw daily operations to maintain efficiency across 18 locations.
- Managed payroll processing for 18 store locations, ensuring accuracy and timeliness.
- Ensured compliance with laws, regulations, and industry standards.
- Provided leadership and guidance to managers and supervisors for optimal performance.
- Recognized employees for outstanding service, boosting overall company morale.
- Developed standard operating procedures to enhance consistency in store functions.
Director of Information, Technology and HR
Adams Hometown Market
Cheshire, ct
10.2016 - 10.2018
- Oversaw all technology functions to ensure operational efficiency.
- Directed comprehensive Human Resources operations, including development of new orientation process to improve teammate morale.
- Facilitated communications for all teammates to promote transparency and engagement.
Front End Operations Specialist
Adams Hometown Markets
Cheshire, ct
02.2006 - 10.2016
- Managed front-end operations, ensuring effective cash management and exceptional customer service.
- Oversaw pricing coordinators to maintain pricing integrity across the store.
- Directed comprehensive customer service training programs for all employees.
Store Manager
Adams Hometown Market
Milford, CT
06.1999 - 01.2006
- Ensured compliance with company policies through effective oversight of daily store operations.
- Trained and mentored staff to enhance customer service capabilities.
- Recruited and supervised new employees to maintain optimal staffing levels.
- Exceeded annual budgets for sales, labor, and EBITDA targets.
Education
Bachelor of Science - Business Management And Human Resources
DeVry University
01-2015
Skills
- Regulatory compliance
- Cost reduction strategies
- P&L management
- Strategic planning
- Safety protocols
- Operations management
Certification
- Serve Safe Certified
Affiliations
- Treasurer and Director of Connecticut Food Association
- Harold LLoyd Attendee - S.M.A.R.T.S and C -Level Group
Timeline
VP of Company Initiatives & Compliance
Adams Hometown Market
04.2024 - Current
VP of Operations
Adams Hometown Market
05.2021 - 04.2024
Director of Operations
Adams Hometown Market
10.2018 - 05.2020
Director of Information, Technology and HR
Adams Hometown Market
10.2016 - 10.2018
Front End Operations Specialist
Adams Hometown Markets
02.2006 - 10.2016
Store Manager
Adams Hometown Market
06.1999 - 01.2006
Bachelor of Science - Business Management And Human Resources
DeVry University
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