Sherrie Vidaurri
Wilburton,OK
Summary
As a versatile professional with experience spanning diverse roles, I bring a unique blend of autonomy, leadership, and adaptability to every endeavor. As an Independent Contractor, I navigate various industries with resilience, delivering high-quality work while fostering positive client relationships. Transitioning to the role of a Store Owner, I orchestrated all facets of business management, from inventory sourcing to customer service, ensuring the success and growth of the retail establishment. In my capacity as a Security Dispatcher, I demonstrated calmness under pressure, efficiently coordinating emergency responses and ensuring community safety. Furthermore, my tenure as an Administrative Secretary and Office Assistant honed my organizational proficiency, facilitating seamless office operations and effective communication. With experience as a Store Owner, I led teams to optimize performance and enhance customer experiences, underscoring my commitment to excellence across diverse professional landscapes.
Overview
33
33
years of professional experience
Work History
Independent Contractor
PARS, UBER, DoorDash, Shipt, Roadie
San Luis Obispo, CA
02.2020 - Current
- Deliver outstanding service to customers to maintain and extend relationships for future business opportunities.
- Develop and maintain strong working relationships with clients, leading to repeat business and referrals.
- Communicate effectively with clients throughout the entire project, keeping them informed of progress updates or any potential issues.
- Provide exceptional customer service by addressing client concerns promptly and offer solutions that meet their needs.
- Adapt quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
Executive Administrative Secretary
San Joaquin Valley Air Pollution Control District
Fresno, CA
08.2006 - 08.2008
- Improved communication between executives and departments with the creation and distribution of accurate meeting minutes and action items.
- Supported event planning efforts by organizing logistics, sending invitations, and coordinating guest accommodations to ensure successful outcomes.
- Ensured timely completion of projects by coordinating cross-functional teams and tracking progress against deadlines.
- Increased efficiency in handling incoming communications by screening calls, emails, and mail to prioritize urgent matters for executive attention.
- Managed complex travel itineraries and documentation to ensure seamless experiences for executives on the go.
- Assisted in the development of presentations for board meetings, conferences, and other events by creating visually appealing PowerPoint slides that effectively conveyed key messages, and kept minutes for board meetings and action items.
Store Owner
My Sister's Closet
Hanford, CA
06.2003 - 08.2006
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
- Evaluated employee performance regularly, providing constructive feedback aimed at professional development and success in their roles.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
Safety Dispatcher
Kings County Sheriff's Department
Hanford, CA
05.1998 - 02.2001
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of Police Officers. Sheriff's Deputies, Fire Fighters and EMT's.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Office Assistant II
Kings County Human Resources And County Counsel
Hanford, CA
12.1997 - 05.1998
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing with the courts.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Collaborated with various departments to complete assigned tasks.
FHA, VA, and Conventional Home Loan Processor
United Mortgage
Lemoore, CA
06.1991 - 07.1996
- Identified potential issues within loan files early in the process, enabling quick resolution before delays could occur.
- Participated actively in continuous professional development opportunities for staying current on industry trends and compliance updates.
- Gathered and verified all necessary documentation for completeness and accuracy.
- Prepared and packaged loan files for underwriting review, meticulously ensuring inclusion of all required documentation and disclosures.
- Coordinated effectively with various departments and agencies to resolve any discrepancies or missing information within loan documents.
- Maintained compliance with industry regulations and company policies through thorough review of all loan files.
Education
High School Diploma -
Hanford High School 1986
Hanford, CA Skills
- Client Relationship Building
- Workload Management
- Deadline Adherence
- Safety Compliance
- Schedule Management
- Records coordination
- Production Planning
- Logistics Coordination
Timeline
Independent Contractor
PARS, UBER, DoorDash, Shipt, Roadie
02.2020 - Current
Executive Administrative Secretary
San Joaquin Valley Air Pollution Control District
08.2006 - 08.2008
Store Owner
My Sister's Closet
06.2003 - 08.2006
Safety Dispatcher
Kings County Sheriff's Department
05.1998 - 02.2001
Office Assistant II
Kings County Human Resources And County Counsel
12.1997 - 05.1998
FHA, VA, and Conventional Home Loan Processor
United Mortgage
06.1991 - 07.1996
High School Diploma -
Hanford High School 1986