Sherrie Wallace
Bellflower,CA
Summary
Versatile Communication resource clerk offering Comprehensive hands-on training in all areas of patient care with advanced proficiency in electronic charting systems like Epic Health connect software. Excellent customer service and organizational skills ,Offering 30 years of experience in a healthcare office.
Overview
24
24
years of professional experience
Work History
Licensed Practical Nurse
Kaiser Permanente
Bellflower, CA
03.2007 - Current
- Documented patient intake information, including medical histories, current symptoms and vitals such as height and weight.
- Managed wound care, gave respiratory treatments and helped with non-invasive procedures.
- Administered medication
Ward Clerk
Kaiser Permanente
Bellflower, CA
05.2001 - 03.2007
- Documented latest information in computer system and printed paperwork.
- Stored and retrieved permanent records on daily basis.
- Answered multi-line phone systems to manage incoming and outgoing calls for busy Emergency department 24 hour holding unit.
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
Medical Assistant
Kaiser Permanente
Downey, CA
04.1998 - 05.2001
- Monitored patient stability by checking vital signs and weight.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Developed and maintained effective relationships through effective and timely communication.
- Prepared, stained, cover slipped and catalogued cytology specimens.
- Promoted personal and co-worker safety.
- Followed all principles of asepsis and infection control.
- Safely disposed of used and contaminated supplies.
- Acted as a liaison between physician and patient.
- Provided patients and families with emotional support.
- Positioned patients for optimal comfort before procedures.
- Measured patient peak flows.
- Measured and monitored patient EKGs.
- Answered appointment calls.
- Maintained clean and organized work area with adequate supplies and reagents.
- Maintained and calibrated lab instruments and equipment.
- Cleaned and disinfected chairs and equipment according to facility policy.
- Measured and monitored patient vital signs.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Communicated with patients by phone and via written correspondence.
- Maintained a clean, orderly and well-stocked environment.
- Collected urine and fecal samples.
- Sensitive to the needs of geriatric patients.
Education
Associate of Arts - General Studies
Cypress College
Cypress, CA06.2004
Skills
- Patient privacy
- Regulatory compliance
- Caregiving skills
- Notifying family members
- Outpatient care
- Medical office administration
- Breathing treatments
- Indirect patient care
- Patient assessments
- Data entry
- Documenting intake
- Transcribing orders
Timeline
Licensed Practical Nurse
Kaiser Permanente
03.2007 - Current
Ward Clerk
Kaiser Permanente
05.2001 - 03.2007
Medical Assistant
Kaiser Permanente
04.1998 - 05.2001
Associate of Arts - General Studies
Cypress College
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