Sherrill Newton
Norristown,PA
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
U-haul Moving And Storage
Norristown, PA
08.2022 - 05.2024
- Gained extensive product knowledge to offer tailored suggestions based on customer requirements.
- Increased revenue through strategic upselling aligned with customer demands.
- Effectively managed high-pressure situations, maintaining professionalism throughout.
- Managed customer concerns empathetically, leading to increased repeat purchases.
- Generated positive client feedback through meaningful engagement and understanding.
- Handled complaints effectively, turning unfavorable comments into endorsements.
- Kept meticulous records of customer interactions and transactions, guaranteeing precise documentation.
Independent Contractor
GrubHub
King Of Prussia, PA
08.2019 - 04.2020
- Picked up meals from local restaurants and dropped off at residential and business customer locations, ensuring fast and accurate delivery service.
- Utilized GPS technology to identify optimal routes.
- Maintained superior service standards, promoting ongoing partnerships and potential business growth.
- Maintained open lines of communication with clients to provide ongoing status reports and handle emerging challenges.
Caregiver
Montgomery County Department of Adult Aging
Norristown, PA
08.2008 - 08.2019
- Administered medical care plan, including medication management and assisting with physical therapy.
- Coordinated appointments, in-home therapy services, therapeutic recreation. and transportation.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Bachelor of Arts - Broadcast, Telecommunications, And Mass Media
Temple University
Philadelphia, PASkills
- Account Management
- Calendar Management
- Conflict Resolution Skills
- Data Analysis
- Transaction Refund Management
- Stock Optimization
- Proficient in Microsoft Office
- Proficient in Autonomous Work
- Streamlined Call Coordination
- Proficient in Office Machinery
- Data Analysis and Reporting
- Prioritization Skills
- Accounts Payable Management
- Accounts Receivable Management
Timeline
Customer Service Representative
U-haul Moving And Storage
08.2022 - 05.2024
Independent Contractor
GrubHub
08.2019 - 04.2020
Caregiver
Montgomery County Department of Adult Aging
08.2008 - 08.2019
Bachelor of Arts - Broadcast, Telecommunications, And Mass Media
Temple University
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