Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sherrilyn Cruz

Las Vegas,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Sports Supervisor

Station Casinos
Las Vegas, NV
09.2012 - Current
  • Accurately write and pay valid Race & Sports tickets.
  • Operate wagering terminal
  • Perform machine maintenance.
  • Explain wagering information and answer questions.
  • Open and Close writer terminals.
  • Complete AML compliance documentations.
  • Complete race and sports account registration.
  • Assigned schedules and specific tasks to workers for optimal coverage.
  • Monitored workers for performance, professionalism and service quality
  • Resolved problems, improved operations and provided exceptional service.
  • Saved $100s by implementing cost-saving initiatives that addressed long-standing problems.
  • Have bank of over $200,000.
  • Delivered authoritative sports information with careful attention to game facts, stats and predictions.
  • Managed over 20 TVs

Show Ticket Clerk

Excalibur Casino
Las Vegas, NV
11.2007 - 11.2011
  • Sell tickets,process ticket orders, will call for shows, events, exhibits, and attractions for all properties utilizing prompt and courteous service to all guests
  • Perform ticket verification prior to entry into exhibit and events,
  • Utilize and balance cash drawers and ticket sales with various tender types.
  • Interpret and operate numerous computer and ticketing systems with accuracy
  • Answer multi-line telephones using proper etiquette addressing customer inquiries and concerns.

Education

Medical Administrative Assistant - Insurance

Milan Institute
Las Vegas, NV
03.2013

High School Diploma -

Canyon Springs High School
North Las Vegas, NV
06.2006

Skills

  • Sports knowledge
  • Thoughtful writer
  • Extensive sports knowledge
  • Exceptional copywriter
  • Exceptional writer
  • Customer service
  • Cashiering
  • Math
  • Organization
  • Verbal and written skills

Certification

  • Licensed gaming card

Timeline

Sports Supervisor

Station Casinos
09.2012 - Current

Show Ticket Clerk

Excalibur Casino
11.2007 - 11.2011

Medical Administrative Assistant - Insurance

Milan Institute

High School Diploma -

Canyon Springs High School

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Sherrilyn Cruz