Sherronda Campbell
Grovetown,GA
Summary
Confident and skilled professional with a strong commitment to evolving and enriching competencies. Enthusiastic about contributing to a team that prioritizes lifelong learning. Eager to embrace opportunities that stimulate skill development and career progression. Committed to making a meaningful impact on your team while fostering personal professional growth.
Overview
32
32
years of professional experience
Work History
Cleaner
ABM Industries
Conyers, GA
08.2020 - 11.2020
- Perform cleaning and maintenance tasks in designated areas of the school
- Responsibilities include vacuuming, sweeping, and mopping carpets and hard surface floors, as well as sterilizing door handles, desks, chairs, and other surfaces to ensure a clean and hygienic environment
- This includes adhering to COVID-19 guidelines for sterilization.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.
Assembler/Production
Napco Marketing Corp
Jacksonville, FL
02.2019 - 11.2019
- Producing components, Reading and interpreting instructions, Positioning or aligning components, using tools, control, maintaining Inventory management, testing products, Following procedures.
- Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Record production data such as number of units produced, rejected items.
Companion Aide
Honeybees
Mobile, AL
11.2018 - 02.2019
- Providing company for appointments or errands
- Planning, preparing, and cleaning up meals
- Cleaning, organizing, dusting, and other light house cleaning tasks
- Washing, drying, ironing, folding, and putting away clothes and linens
- Playing cards or games and having a conversation
- Provided companionship and emotional support to clients.
- Assisted with activities of daily living, such as bathing, dressing, grooming and eating.
- Supported clients in maintaining a safe environment by helping them stay organized and ensuring that all safety protocols were followed.
- Maintained records of services provided, including meal preparation, transportation arrangements and other related tasks.
- Helped to create a positive atmosphere for the client by engaging in meaningful conversations.
- Ensured that medication was taken on time according to instructions from physician or nurse practitioner.
Parts Sales Manager
Advance Auto Parts
Gautier, Mississippi
09.2016 - 01.2017
- Cross-train employees to overcome potential workflow issues Contribute to high-level of customer satisfaction Organize special events, such as car washes
- Document and quickly resolve all customer satisfaction issues Answer customer inquiries and quickly resolve any issues Train employees.
- Maintained accurate inventory records and monitored stock levels.
- Developed relationships with suppliers to ensure competitive pricing and timely delivery of parts.
- Created effective sales strategies to maximize profits.
Behavioral Technician
Alta-Pointe
Mobile, AL
04.2014 - 08.2016
- Provide ongoing monitoring and interaction with consumers to include training in basic living skills
- Demonstrate the ability to recognize the elements of a crisis state and take proactive approach to deescalate or resolve the situation
- Respect the privacy and confidentiality of the consumers
- Organize special events, such as field trips, game night, movie night, etc
- Supervise busy shifts with over [10] consumers.
- Assisted in the development of individualized behavior plans for clients.
- Facilitated group therapy sessions with clients and families.
- Provided one-on-one support to clients in order to improve social skills, communication, and problem solving.
- Monitored client progress and documented data on a daily basis.
- Conducted assessments of client needs and abilities.
- Developed positive relationships with clients and their families to ensure successful treatment outcomes.
- Utilized Applied Behavior Analysis principles to guide interventions for behavioral issues.
- Attended weekly staff meetings led by supervisors, managers regarding service delivery methods, procedures.
- Maintained accurate records of all services rendered according to agency policies and guidelines.
- Instructed family members on how to implement behavior plans at home environment.
Office Manager
Auto Works
Mobile, AL
10.2013 - 04.2015
- Answered phones, ran errands, gave estimates for paint and body work
- Worked with vendors on ordering and shipping/receiving
- Managed all office duties pertaining to the operation of the business; balanced books and made deposits
- Kept track of inventory and payroll, ensured employee pay and personnel records were current.
Parts Sales Manager/Commercial Manager Driver
Auto Zone Auto Part
Toledo, Ohio
07.2006 - 10.2013
- Develop and sustain relationships with existing customer base, building rapport as a personable and trusted representative
- Prepared customized quotes and answered inquiries regarding products and services
- Followed up with sales leads, conducting weekly in-person meetings with prospective clients
- Selected to organize monthly activities designed to motivate team members, create avenue for mentorships, and provide continuous training.
- Created effective sales strategies to maximize profits.
- Developed relationships with suppliers to ensure competitive pricing and timely delivery of parts.
- Maintained accurate inventory records and monitored stock levels.
- Organized regular training sessions for staff on product knowledge and customer service.
- Supervised daily operations of the parts department, including ordering, stocking, and selling of products.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Processed payments from customers and updated financial records accordingly.
- Implemented promotional initiatives to increase sales volume and boost revenue growth.
- Analyzed existing processes and identified areas for improvement in order to streamline operations.
- Conducted market research to identify new trends in the automotive industry.
- Collaborated with other departments to provide optimal customer experience.
- Ensured compliance with relevant regulations related to automotive parts sales.
- Generated weekly reports on sales performance for senior management review.
- Monitored competitor activities and adjusted pricing accordingly.
- Resolved customer complaints promptly and efficiently.
- Tracked orders through the supply chain process from purchase order placement until delivery at the store level.
- Performed regular price checks to ensure competitive rates were maintained.
Office Manager
Corrina's Flower Shop
Toledo, OH
04.2004 - 07.2008
- Answered phones, took phone orders and delivered flowers
- Worked with vendors on ordering, shipping and receiving
- Managed all office duties pertaining to the operation of the business; balanced daily finances and made deposits
- Kept track of inventory and payroll, ensured employee pay and personnel records were current.
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Home Health Aide
Nursing Resources
Toledo, OH
11.2000 - 06.2005
- Administer bedside or personal care, such as ambulation or personal hygiene assistance
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals
- Transported clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Administered medications as instructed by physician or nurse practitioner.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Monitored vital signs such as temperature, pulse rate, blood pressure .
- Recorded daily notes about client conditions, treatments provided and progress made.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Participated in developing individualized care plans based on medical orders and assessments.
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Recognized emergency situations and implemented appropriate procedures.
- Documented care provided and submitted notes to supervisor.
- Managed patient transportation and appointment scheduling.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Documented patient status and reported changes in care needs.
- Maintained records of patient care, progress or problems to report and discuss observations.
- Provided entertainment and companionship through conversation, reading and board games.
- Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
- Provided patients and families with emotional support and instruction.
92G Food Service Specialist
US Army
04.1989 - 04.1997
- Maintained records of food inventories and supplies.
- Organized food supplies for distribution to troops in the field.
- Assisted in setting up and operating field kitchen equipment, such as stoves, grills, steamers, and kettles.
- Inspected meals for quality control purposes before serving them to personnel.
- Prepared a variety of foods including meats, vegetables, soups, salads, desserts, and beverages.
- Operated cash registers and handled money transactions with customers.
- Ensured compliance with safety standards when handling food products.
- Performed daily cleaning duties such as sanitizing work surfaces and washing dishes and utensils.
- Kept track of inventory levels and communicated needs to the supervisor.
- Received orders from vendors and restocked shelves accordingly.
- Provided customer service by taking orders accurately over the phone or in person.
- Cooked items according to recipes using various cooking techniques.
- Adhered to all sanitation regulations while preparing meals for consumption by personnel in the field.
- Verified accuracy of delivered items against invoices received from vendors prior to accepting delivery of goods.
- Checked expiration dates on food containers regularly to ensure freshness of product being served.
- Stored perishables at appropriate temperatures in accordance with health code regulations.
- Disposed of waste materials properly according to established guidelines.
- Followed proper procedures for receiving deliveries from suppliers.
- Participated in menu planning activities based on nutritional requirements.
- Monitored kitchen staff performance during meal preparation time frames.
- Assisted other team members with tasks as needed throughout shift hours.
- Managed all aspects of dining facility operations including staffing schedules and payroll processing.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Acquired new skills to support team and further accommodate customer needs.
- Monitored inventory to keep adequate stock of food items and supplies.
Education
Criminal Justice – bachelor’s degree -
Walden University
05.2024
Skills
- Customer Service
- Written & Oral Communications
- FDA Compliance & Pharmacy Law
- Training
- CPR & First Aid
- Management
- Microsoft Office Word
- Housekeeping
- Floor waxing
- Quality Assurance
- Chemical Handling
- Exceptional time management
- Reliability and punctuality
- Confidentiality Awareness
- Crew Management
- Professional Appearance
- Health and Safety Regulations
- Damage Prevention
- Minor Mechanical Repair
- Organizational Skills
- Continuous Improvement
- Flexible Schedule
- Written Communication
- Productivity and Time Management
- Hand and Power Tool Operation
- Active Listening
- Interpersonal Skills
- Work Orders
- Team building
- Professional Demeanor
- Maintaining Building Security
- Adaptable and Flexible
- Conscientious and Detail-Oriented
- New Employee Training
- Quality Control
- Checklists and Recordkeeping
- Strong Work Ethic
- Professionalism
- Multitasking
- Administrative Support
- Reliability
- Attention to Detail
- Facilities Inspection
- Task Prioritization
- Adaptability and Flexibility
- Problem-solving abilities
- Analytical Skills
- Analytical Thinking
- Safety Standards and Protocols
- Teamwork and Collaboration
- Relationship Building
- Self-care strategies
- Stress Management
- Criminal Law
- Victim rights knowledge
- Multicultural Sensitivity
- Documentation And Reporting
- Professional boundaries
- Fundraising abilities
- Problem-Solving
- Client Education
- Mood disorders knowledge
- Patient support
- Excellent Communication
- Behavioral therapy
- Self Motivation
- Time Management
- Administrative Management
- Group facilitation
- Interpersonal Communication
- Effective Communication
- Decision-Making
Leadership Experience
- Criminal Justice Honor Society (2024)
- National Society of Leadership (2024)
Communication Skills
Proven ability to build and maintain relationships with clients and colleagues. Demonstrated ability to work effectively in team environments as well as independently., Excellent ability to clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message., Strong ability to express ideas clearly in all written communications, ranging from emails to reports. Proficient in editing and proofreading with attention to detail., Skilled listener who gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., Experienced in delivering informative and engaging presentations to diverse audiences. Skilled in using visual aids to enhance audience understanding., Skilled in bringing others together and trying to reconcile differences. Able to negotiate win-win solutions in challenging situations.
Timeline
Cleaner
ABM Industries
08.2020 - 11.2020
Assembler/Production
Napco Marketing Corp
02.2019 - 11.2019
Companion Aide
Honeybees
11.2018 - 02.2019
Parts Sales Manager
Advance Auto Parts
09.2016 - 01.2017
Behavioral Technician
Alta-Pointe
04.2014 - 08.2016
Office Manager
Auto Works
10.2013 - 04.2015
Parts Sales Manager/Commercial Manager Driver
Auto Zone Auto Part
07.2006 - 10.2013
Office Manager
Corrina's Flower Shop
04.2004 - 07.2008
Home Health Aide
Nursing Resources
11.2000 - 06.2005
92G Food Service Specialist
US Army
04.1989 - 04.1997
Criminal Justice – bachelor’s degree -
Walden University
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