SHERRONDA SAXTON
Lithonia,USA
Summary
Highly motivated and detail-oriented professional with expertise in diligently managing all aspects of daily operations, including office administration and general maintenance. Adept at troubleshooting and resolving complex issues. Skilled in developing and implementing innovative strategies to reduce costs and increase efficiency.
Overview
9
9
years of professional experience
Work History
Property Manager
Wilhoit Properties
04.2025 - Current
- Reduced Delinquency from 66% to 10%, increased occupancy from 80% to 94%
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs an appropriate charge backs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Follows LIHTC/ Tax Credit compliance procedures to ensure all interim and annual certifications are complete in accordance with Atlanta Housing timelines and requirements
Community Manager
Dominium Management
04.2024 - 02.2025
- Oversaw day-to-day operations of a 238-unit LIHTC Senior apartment complex.
- Managed tenant relations while handling HUD Section8 compliance and procedures, including certifications and annual re-certifications, REAC inspections, city inspections, and annual unit inspections.
- Created leases, HUD 50059s, and all other required paperwork for a tenant move-in/move-out, initial certification, interim certification, annual recertification, or unit transfer using Yardi Software.
Community Manager
Living in town Realty Group
11.2022 - 03.2024
- Manage and supervise all aspects of property activity, including leasing, maintenance, and accounting
- Establish and maintain a positive and productive relationship with tenants
- Maintain accurate records of all property activity including, rent collection, inventory and purchases, and other records necessary for the operations of the property
- (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.)
- Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic, and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents
- Reduced Delinquency from 14% to 0%, increased Occupancy from 72% to 98%
Property Manager
Cortland
01.2017 - 09.2022
- Follows LIHTC/ Tax Credit compliance procedures to ensure all interim and annual certifications are complete in accordance with Atlanta Housing timelines and requirements
- Processed and Verified applications in a timely manner which increase the likelihood of successful rentals
- Collected application fees and deposits and kept accurate records of all financial transactions
- Input Payroll and Paid Invoices
- Reduced Delinquency from 6% to 0%, increased occupancy from 85% to 100%
Education
Business Administration -
Alabama A & M University
Huntsville, AL06.2006
High School Diploma -
B. E. Mays High School
Atlanta, Ga 05-2002
Skills
- Customer relationship management
- Problem-solving
- Community engagement
- Conflict handling
- Staff management
- Relationship building
- Team collaboration
- Daily operations oversight
- Workplace safety
- Resident relations
- Adaptability and flexibility
- Analytical thinking
- Financial budgeting and reporting
- Expertise in [software]
- Property management
- Schedule planning
- Property inspections
- Knowledgeable in [software]
- Vendor management
- Employee performance management
Timeline
Property Manager
Wilhoit Properties
04.2025 - Current
Community Manager
Dominium Management
04.2024 - 02.2025
Community Manager
Living in town Realty Group
11.2022 - 03.2024
Property Manager
Cortland
01.2017 - 09.2022
Business Administration -
Alabama A & M University
High School Diploma -
B. E. Mays High School
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