Sherry Anderson
Enumclaw
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
45
45
years of professional experience
Work History
Commercial Underwriter
Mutual of Enumclaw Insurance
Enumclaw
07.2005 - 03.2025
- Evaluated insurance applications for risk assessment and policy approval.
- Collaborated with agents to clarify policy details and requirements.
- Reviewed claims history to assess potential risk factors.
- Managed policy renewals and adjustments based on changing risk profiles.
- Conducted market research to stay informed on industry trends and practices.
- Mentored junior underwriters in risk analysis and decision-making processes.
- Conducted on-site visits to verify information provided by the applicant.
- Managed multiple portfolios while ensuring quality control standards are met.
- Maintained current knowledge of economic trends, industry developments and regulatory changes that may impact the organization's underwriting process.
Retail Sales Merchandiser
Handleman Company
Kent
11.1979 - 05.2005
- Managed product displays to enhance visual appeal and drive customer interest.
- Collaborated with team members to ensure inventory accuracy and availability.
- Conducted market research to identify trends and optimize product placement.
- Trained new staff on merchandising standards and company policies.
- Implemented promotional campaigns to increase brand visibility in stores.
- Assisted customers in locating products and provided exceptional service.
- Analyzed sales data to inform restocking decisions and improve layout efficiency.
- Maintained cleanliness and organization of merchandise areas for optimal shopping experience.
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
- Placed prices and descriptive signage to enhance displays and promote items.
- Consulted with management and advertising teams to plan optimal promotions.
- Reviewed sales data from POS system to determine best selling items and adjust inventory levels accordingly.
- Maintained accurate inventory records to ensure availability of merchandise.
- Implemented promotional activities such as end caps, shelf talkers, demonstrations.
Education
High School Diploma -
Auburn High School
Auburn, Wa06-1979
Skills
- Policy analysis
- Claims evaluation
- Portfolio management
- Regulatory compliance
- Mentoring team members
- Problem solving
- Effective communication
- Attention to detail
- Decision making
- Reliability
- Continuous improvement
- Multitasking
- Evaluate possible losses
- Teamwork
- Problem-solving aptitude
Timeline
Commercial Underwriter
Mutual of Enumclaw Insurance
07.2005 - 03.2025
Retail Sales Merchandiser
Handleman Company
11.1979 - 05.2005
High School Diploma -
Auburn High School