Sherry Arguelles
Holtville,CA
Summary
Proven Title Examiner at Chicago Title, adept in property research and resolving title discrepancies, significantly enhancing client satisfaction. Excelled in customer service at CommonWealth Land Title Company and Chicago Title, boosting loyalty through empathetic resolutions. Skilled in verification and records analysis, showcasing a results-driven approach with a blend of hard and soft skills, ensuring efficient property transfers and customer interactions. Efficient in a fast paced work environment while multi tasking.
Overview
26
26
years of professional experience
Work History
Title Examiner
Chicago Title
10.2001 - 01.2024
- Skillfully negotiated resolutions to complex title discrepancies that facilitated smooth property transfers.
- Reduced errors in title examinations through diligent verification of property records and legal descriptions.
- Identified potential risks or concerns during the title examination process, proactively addressing them to minimize delays.
- Enhanced client satisfaction by providing accurate and timely title reports and documentation.
- Prepared property reports.
- Contacted appropriate agencies to complete searches, order records, and obtain documents.
Customer Service Representative
CommonWealth Land Title Company
01.2000 - 10.2001
- Managed all incoming calls to the office and transferred customers to their requested destination.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Patient Registration Representative
Pioneers Memorial Hospital
01.1998 - 10.2001
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Gathered demographic and insurance information to register patients for medical appointments.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Demonstrated adaptability in handling high-volume periods while maintaining a calm demeanor, resulting in efficient service delivery during peak hours.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
Education
High School Diploma -
Holtville High School
Holtville, CA06.1993
Skills
Underwriting guidelines
Title Commitment Preparation
Verification
Records analysis
Property Research
Bankruptcy Proceedings
Real estate knowledge
Customer Service
Timeline
Title Examiner
Chicago Title
10.2001 - 01.2024
Customer Service Representative
CommonWealth Land Title Company
01.2000 - 10.2001
Patient Registration Representative
Pioneers Memorial Hospital
01.1998 - 10.2001
High School Diploma -
Holtville High School
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