Ambitious, driven and resourceful administrative professional with 20+ years of experience in customer service, 5 years in management and 4 years in administrative work. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals.
Hi, I’m
Sherry Aschenbrenner
Real Estate
Puyallup,WA
Summary
Overview
7
years of professional experience
Work History
Nordstrom
Executive Administrator
06.2020 - 09.2021
Job overview
- Managed scheduling and appointments for the SVP of Store Operations.
- Coordinated activities across multiple teams including recognition meetings, team building and onboarding.
- Participated in business updates and new product development/launch.
- Prepared PowerPoint presentations, agendas and business documents.
- Planned both internal and external events and staff trainings.
- Managed key executive office staff and prioritized workloads.
- Developed monthly reports.
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
- Oversaw process improvement initiatives.
Nordstrom
Administrative Assistant
10.2018 - 06.2021
Job overview
- Coordinated travel, managed expenses and performed day to day clerical tasks for Director of Store Operations and Director of Human Resources.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Developed and implemented project planning, employee status reports and scheduling.
- Acted as liaison between Northwest Human Resource Management team of 32 and Director of Human Resources
- Executed record filing system to improve document organization and management.
- Managed department budgets and generated financial reports for management review.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Nordstrom, Bellevue
Service Experience Manager, Apparel Manager
12.2014 - 10.2019
Job overview
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty increasing sales by an average of 8.9% annually.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Worked with departments across company, including marketing and project management, in developing new ideas, initiatives, products, and services
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Western Washington District Department Manager of the Quarter
- Q3 2017
- Q4 2017
Education
University of WashingtonTacoma
Bachelor of Arts from Business Administration, Marketing
01.2013
University Overview
Skills
- Customer service
- Marketing and Advertising
- Administrative Support
- Closing Sales
- Excellent Teamwork
- Microsoft Office
- Strong Organizational Skills
- Social Media Knowledge
- Goal Minded
- Conflict Management
- Team Development
- Business Administration
Additional Information
Additional Information
Currently taking courses to obtain WA Real Estate License.
Availability
See my work availability
Not Available
Available
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evening
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Quote
It is never too late to be what you might have been.
Timeline
Executive Administrator
Nordstrom
06.2020 - 09.2021
Administrative Assistant
Nordstrom
10.2018 - 06.2021
Service Experience Manager, Apparel Manager
Nordstrom, Bellevue
12.2014 - 10.2019
University of Washington
Bachelor of Arts from Business Administration, Marketing
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