Summary
Overview
Work History
Education
Skills
Timeline
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Sherry Attwood

Corydon,IN

Summary

Dynamic leader with a proven track record at Arbys Restaurant, enhancing customer satisfaction and streamlining operations. Expert in team motivation and operations management, I excel in problem-solving and employee training, significantly boosting efficiency and performance. My approach has consistently fostered employee engagement and improved service standards, contributing to business growth.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Customer-focused professional with successful 23-year career in restaurant sector. .

Proactive and meticulous Asst. Manager with over 23 years of experience in the restaurant industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing, and market positioning.

Overview

39
39
years of professional experience

Work History

Assistant Manager

Arbys Resturant
10.2001 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Implemented staff training programs to elevate service standards and knowledge.
  • Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
  • Coordinated with vendors for timely inventory replenishment, ensuring product availability.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established team priorities, maintained schedules and monitored performance.

Machine Operator/Repair Technician

Keller's Manufactory
03.1997 - 10.2001
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Streamlined assembly line operations, resulting in smoother workflow.
  • Improved product quality with thorough inspection and adjustment of machine settings.
  • Completed all repair and maintenance activities promptly and to high quality standards.

Packer

Ramsey Popcorn
03.1996 - 01.1997
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Increased accuracy of packed items by diligently following packing lists and verifying product information.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
  • Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.

Sewing Machine Operator

Fruit of the Loom
03.1986 - 06.1996
  • Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
  • Produced high-quality garments through careful monitoring of stitch quality and consistency.
  • Supported performance targets by maintaining clean and neat work areas.
  • Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
  • Met strict deadlines for garment production by efficiently managing workload and prioritizing tasks.
  • Conducted routine sewing machine maintenance, lubrication, belt changes and lint removal.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Demonstrated adaptability by quickly learning new machinery models as they were introduced into the workshop setting.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
  • Completed high-volume projects within tight deadlines while maintaining exceptional levels of craftsmanship in each piece produced.
  • Reduced errors in garment assembly by following precise patterns provided by designers or clients.
  • Improved product quality by ensuring precise machine settings and accurate stitching techniques.
  • Achieved faster turnaround times by quickly identifying and fixing sewing machine issues to minimize downtime.
  • Adhered to safety protocols while operating industrial sewing machines, resulting in zero workplace accidents during tenure.
  • Maximized production efficiency with proper threading, tension adjustments, and regular machine maintenance.

Cashier

Druthers
06.1985 - 03.1986
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

MBA - Business Administration

Post University
Waterbury, CT
06-2026

Bachelor of Science - Health Care Administration

AIU Online
Chandler, AZ
05-2023

Skills

  • Team motivation
  • Customer rapport
  • Recruiting and interviewing
  • Orientation and training
  • Employee performance evaluation
  • Performance reviewing
  • Team building
  • Multitasking
  • Customer Relations
  • Multitasking Abilities
  • Policy administration
  • Business development understanding
  • Customer service and satisfaction
  • Employee engagement
  • Sales monitoring
  • Marketing tactics
  • Budget assistance
  • Recruitment and hiring
  • Orientating and training
  • Operations Management
  • Problem-solving abilities
  • Reliability
  • Employee Training
  • Professionalism
  • Quality Control
  • Time management abilities
  • Adaptability
  • Risk Management
  • Profit and Loss Management
  • Problem-solving aptitude
  • Performance Management
  • Vendor Management

Timeline

Assistant Manager

Arbys Resturant
10.2001 - Current

Machine Operator/Repair Technician

Keller's Manufactory
03.1997 - 10.2001

Packer

Ramsey Popcorn
03.1996 - 01.1997

Sewing Machine Operator

Fruit of the Loom
03.1986 - 06.1996

Cashier

Druthers
06.1985 - 03.1986

MBA - Business Administration

Post University

Bachelor of Science - Health Care Administration

AIU Online

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Sherry Attwood