Sherry Bauer
Edmond,OK
Summary
Dynamic and detail-oriented professional with extensive experience at Hobby Lobby Distribution Center, excelling in warehouse organization and order processing. Proven ability to minimize backorders and enhance customer satisfaction through effective collaboration and strong problem-solving skills. Skilled in heavy lifting and proficient in inventory management software, ensuring accuracy and efficiency in operations.
Professional in material handling with strong focus on team collaboration and achieving results. Skilled in inventory management, order accuracy, and ensuring timely fulfillment. Known for reliability and adaptability to changing needs. Proven ability to contribute to efficient operations and support organizational goals.
Overview
26
26
years of professional experience
Work History
Order Puller
Hobby Lobby Distribution Center
10.2019 - 11.2024
- Checked each order for completeness and accuracy.
- Minimized backorders by diligently monitoring inventory levels and escalating low stock issues to the appropriate personnel.
- Loaded and unloaded freight containers and deliveries.
- Optimized workflow through effective collaboration with other departments such as receiving, shipping, and customer service.
- Streamlined order pulling process by implementing efficient organizational systems and prioritizing tasks.
- Contributed to warehouse space optimization by organizing storage areas for easy access and minimal errors during order pulling.
- Collaborated with the shipping department to expedite delivery of completed orders, resulting in improved customer satisfaction rates.
- Maintained detailed records of pulled items using inventory management software to ensure accuracy in reporting.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Completed high volume of daily orders while maintaining accuracy and speed, supporting reliable service for customers.
Cutting Fiber Glass and Powder Coating Parts
Climate Masters Heating & Air Conditioning Inc.
02.2017 - 10.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Machine Operator
Pelco
01.2017 - 08.2017
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Customer Service Representative
Toys"R"Us
03.2014 - 01.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Food Server
Dennys Restaurant
05.2013 - 08.2016
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Explained menu items and suggested appropriate options for food allergy concerns.
Office Manager
R.V Masters
05.1999 - 02.2014
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Education
Business Administration And Management
Central Valley High School
Central Valley CA 06-1989
Skills
- Warehouse safety
- Pallet jack safety
- Loading and unloading
- Warehouse organization
- Heavy lifting
- Order picking and processing
- Product picking
- Stock rotation
Timeline
Order Puller
Hobby Lobby Distribution Center
10.2019 - 11.2024
Cutting Fiber Glass and Powder Coating Parts
Climate Masters Heating & Air Conditioning Inc.
02.2017 - 10.2019
Machine Operator
Pelco
01.2017 - 08.2017
Customer Service Representative
Toys"R"Us
03.2014 - 01.2017
Food Server
Dennys Restaurant
05.2013 - 08.2016
Office Manager
R.V Masters
05.1999 - 02.2014
Business Administration And Management
Central Valley High School
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