I am a motivated, proactive person that strives to complete tasks in a timely manner. I feel I could be a benefit to helping a business be more productive with my history and experience in the workplace. I can offer quite a bit to a business with my background with the different fields of work that I have been involved with. I am a disciplined individual and I promote both team work and individual success. I have strong communication skills and I am committed to encouraging a positive work place for those around me.
Overview
35
35
years of professional experience
Work History
Case Worker Assistant
Dept. Of Child Protective Services
10.2023 - Current
Conducted regular follow-ups with clients to monitor progress, ensuring timely adjustments to case plans as needed.
Built strong relationships with community organizations to increase resource availability for clients in need.
Participated in ongoing professional development opportunities to enhance knowledge of best practices in social work fields.
Provided empathetic support for clients navigating difficult life transitions, promoting resilience and selfsufficiency.
Advocated on behalf of clients when necessary, ensuring they received fair treatment and appropriate services from external agencies.
Organized and participated in workshops and training sessions, enhancing the skills of both clients and colleagues alike.
Enhanced client well-being by conducting thorough assessments and identifying appropriate resources.
Assisted with crisis intervention services when necessary, providing immediate support and connecting clients with appropriate resources.
Coordinated referrals for additional services including mental health counseling or housing assistance programs.
Assisted Case Workers in managing caseloads effectively by providing administrative support such as scheduling appointments and maintaining client files.
Facilitated communication between clients and other service providers.
Real Estate Agent
VM Real Estate
01.2023 - Current
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Advertised client properties through websites, social media, and real estate guides.
Maintained connections with clients to encourage repeat business and referrals.
Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Secretary
First United Methodist Church
01.2013 - 01.2014
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Handled daily scheduling tasks and provided administrative support for entire department.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Provided clerical support to company employees by copying, faxing, and filing documents.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
Increased staff productivity with efficient meeting coordination and streamlined agenda preparation.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Owner
Beckers Ag Electronics, Inc.
01.2001 - 09.2012
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
Interviewed and hired ideal candidates to assist with logistics and tasks of business.
Interacted well with customers to build connections and nurture relationships.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Achieved consistent growth with careful planning and execution of business development initiatives.
Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
Office Manager
Humpal Physical Therapy
02.1989 - 09.1991
Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
Developed procedures to establish accurate and organized check-in and check-out processes.
Implemented staff training programs, improving employee performance and team cohesion.