Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Sherry Bennett

Sherry Bennett

Oklahoma City,OK

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

11
11
years of professional experience

Work History

Sales Associate

Mathis Home Outlet
Oklahoma City, OK
09.2023 - Current
  • Sales Associate
  • Customer Assistance: I greet customers as they enter the showroom, actively listen to their requirements, and provide personalized recommendations based on their preferences, budget, and lifestyle.
  • Product Knowledge: As a salesperson I am well-versed in the features, benefits, and specifications of the furniture products available in the showroom. I can explain different furniture styles, materials, construction techniques, and care instructions to customers.
  • Sales Generation: I actively engage with customers to understand their needs and guide them towards making informed purchasing decisions. This involves highlighting promotions, discounts, and financing options to facilitate sales.
  • Customer Service: As a salesperson I provide exceptional customer service throughout the sales process, from initial inquiry to after-sales support. I address any concerns or questions customers may have and ensure a positive shopping experience.
  • Team Collaboration: I work collaboratively with other sales team members and support staff to achieve sales targets, share product knowledge, and ensure seamless customer service.
  • Administrative Tasks: As a Salesperson I am responsible for the data entry on all sales transactions using STORIS, I looked up inventory and created sales tickets insuring customers received the proper product.

Cashier/Sales Associate

Galaxy Liquor store
Oklahoma City, OK
03.2023 - Current
  • Customer Transactions: My main duty is to process customer purchases accurately and efficiently
  • This includes scanning items, entering prices, and calculating the total amount owed by the customer
  • They operate cash registers, electronic scanners, and other equipment to handle payments
  • Cash Handling: I am responsible for handling cash, credit cards, and other forms of payment
  • I ensure that all transactions are conducted securely and follow store policies for cash management
  • This involves giving accurate change, processing credit card payments, and maintaining cash registers' integrity
  • Product Knowledge: I have an understanding of the products that my liquor store carries
  • This includes knowing different types of alcoholic beverages, brands, and their prices
  • Customers may ask questions about products, so having this knowledge is essential for providing good customer service
  • Age Verification: Due to the legal restrictions on selling alcohol, I must be diligent in verifying customers' ages to ensure they are legally allowed to purchase alcoholic beverages
  • This involves checking identification documents, such as driver's licenses or IDs, to confirm customers are of legal drinking age
  • Customer Service: I am the first point of contact for customers entering the store
  • Providing excellent customer service is crucial
  • I greet customers warmly, answer their questions, help them find products, and address any concerns they may have
  • Inventory Management: I assist in monitoring inventory levels
  • This involves keeping track of products that need to be restocked, informing management of low stock items, and helping maintain organized shelves
  • Upselling and Promotions: I am responsible for promoting special offers, discounts, or upselling related products to customers
  • This helps increase sales and customer engagement
  • Maintaining Cleanliness: I am stationed at the checkout area, which should be kept clean and organized
  • This includes wiping down counters, cleaning payment terminals, and keeping the area clutter-free
  • Security: I have to be vigilant about preventing theft and fraud
  • I am trained to recognize suspicious behavior and follow store protocols for handling such situations
  • Adhering to Regulations: I am familiar with and adhere to local and state laws and regulations regarding the sale of alcoholic beverages
  • This includes following rules related to hours of sale, permissible quantities, and any restrictions on who can purchase alcohol
  • Team Collaboration: I work as part of a larger team, collaborating with other employees, such as store managers, stock clerks, and other cashiers
  • Effective communication and teamwork are important for the store's overall success
  • In essence, I as a liquor store cashier play a vital role in maintaining smooth and efficient store operations, while also ensuring customers have a positive shopping experience.

DoorDash Driver

DoorDash
Oklahoma City, OK
12.2022 - Current
  • As a DoorDash driver I worked as a freelance delivery driver for the DoorDash platform
  • DoorDash is a food delivery service that connects customers with local restaurants, allowing them to order food and have it delivered to their doorstep
  • As a DoorDash driver my role and responsibilities are as described below:
  • Flexible Work Schedule: I have the flexibility to choose when I want to work
  • I can log in to the DoorDash app whenever I am available and accept delivery requests according to My own schedule
  • Accepting Orders: Once logged into the DoorDash app, I can receive delivery requests from customers
  • These requests include information about the restaurant, the customer's location, the items to be delivered, and the estimated earnings for the delivery
  • Navigating and Delivering: After accepting an order, I use the DoorDash app's navigation system to be guided to the restaurant for pickup and then to the customer's location for delivery
  • The app provides turn-by-turn directions and estimated arrival times
  • Order Pickup: At the restaurant, I check in using the app and pick up the order
  • I ensure that the order is accurate and matches the items listed on the app
  • Safe Driving: As a driver I am responsible for safe and responsible driving while on the road
  • I must obey traffic laws, drive defensively, and ensure the food remains secure during transit
  • Communication: Effective communication is important
  • I may need to communicate with customers or restaurants regarding order changes, delays, or any issues that arise during the delivery process
  • Customer Interaction: I often have direct interaction with customers when making deliveries
  • Friendly and professional behavior enhances the customer's experience
  • Timely Deliveries: I strive to make deliveries within the estimated time frame provided by the app
  • Timely deliveries contribute to customer satisfaction and may also impact my ratings on the platform
  • Problem-Solving: I may need to handle unexpected situations, such as incorrect orders, traffic delays, or difficult parking situations
  • Being able to adapt and solve problems efficiently is important
  • Using Technology: I rely heavily on the DoorDash app to manage my deliveries
  • This includes accepting orders, navigating, and marking orders as delivered
  • Familiarity with the app's features is essential
  • Earnings and Tips: I earn money based on a combination of factors, including the base pay for each delivery, any peak pay during busy times, and customer tips
  • Tips can significantly impact my earnings
  • Maintaining Vehicle: I use a personal vehicle that I am responsible for maintaining and keeping it in good condition to ensure safe and reliable deliveries
  • Adhering to Policies: I am expected to follow DoorDash's policies and guidelines, which include maintaining a high level of professionalism, adhering to local laws and regulations, and providing accurate and timely information
  • In summary, I am an independent contractor who provides a valuable service by facilitating the delivery of restaurant orders to customers' homes or workplaces
  • My role involves timely and accurate delivery, safe driving, effective communication, and ensuring a positive customer experience.

Habilitation Training Specialist

INDEPENDENT OPPORTUNITIES INC
Oklahoma City, OK
09.2013 - 12.2022
  • Responsible for following the clients IP/Individual Plan of care from DDSD
  • Supervised and provided assistance to clients with developmental disabilities
  • Helped clients acquire and maintain individually prescribed self-help, socialization and adaptive skills that are necessary to reside successfully in a home/community-based setting
  • Assured all required paperwork was accurate and submitted in a timely manner to the office
  • Kept a clean driving record to transport clients back and forth from doctors appointments and other activities
  • Responsible for ensuring the clients safety, such as in a fire or storm
  • Practiced drills with the clients to ensure they were capable of doing so in an actual fire or storm
  • Attended work punctually and regularly to provide consistency of care for clients so they were provided a stable non-disruptive environment
  • Worked a flexible schedule to meet the needs of the clients being served and clients plan of care/IP.

Liquor Store Clerk

Midwest wine and spirits
Oklahoma City, OK
08.2015 - 02.2018
  • Assisted with truck shipments
  • Accomplishments Providing exceptional Customer Service, Courteousness, and Professionalism to each patron
  • Gained knowledge of reputable liquor companies and products
  • Provided customer assistance and kept shelves sufficiently stocked
  • Restocked the liquor shelves and coolers with the new shipment or back stock
  • Provide outstanding customer service and knowledge of wines, liquors, and beers
  • Recommended correct products to customers (including sales and discounted items) Operated cash register and did minor cleaning work
  • Handled money and transactions, as well as recommendations for any undecided buyers and Became fluent in all available products.

Holiday Sales Associate

WILLIAM SANOMA
Oklahoma City, OK
09.2013 - 12.2013
  • Provided sincere, friendly and energetic customer service by exemplifying World-Class service standards
  • Achieved established sales and contest goals and maintained knowledge of current sales and promotions
  • Assisted customers with special services including gift registry, locating merchandise, catalog orders, special orders, and back orders
  • Utilized effective selling techniques to build multiple sales and increased productivity
  • Demonstrated comprehensive product knowledge, including features and benefits
  • Efficiently and accurately performed transactions i.e
  • Sales, returns, and exchanges
  • Performed duties assigned by management and complied with all Company policies and procedures.

Education

High school diploma -

Guthrie job corps
01.2002

Skills

  • Developmental Disabilities Experience
  • Case Management
  • Medication Administration
  • Meal Preparation
  • Driving
  • Special Needs
  • Home Care
  • Caregiving
  • Vital Signs
  • Senior Care
  • Cooking
  • Behavior Management
  • Autism Experience
  • Childcare
  • Delivery Driver Experience
  • Customer service
  • Data Entry
  • Assembly and production
  • Good Telephone Etiquette
  • Lifting and sorting
  • Warehouse Logistics
  • Loading and unloading
  • Shipping and receiving
  • Public speaking
  • Multitasking Abilities

Affiliations

  • Photographer
  • Loves camping and outdoors
  • spending time with family and friends

Timeline

Sales Associate

Mathis Home Outlet
09.2023 - Current

Cashier/Sales Associate

Galaxy Liquor store
03.2023 - Current

DoorDash Driver

DoorDash
12.2022 - Current

Liquor Store Clerk

Midwest wine and spirits
08.2015 - 02.2018

Habilitation Training Specialist

INDEPENDENT OPPORTUNITIES INC
09.2013 - 12.2022

Holiday Sales Associate

WILLIAM SANOMA
09.2013 - 12.2013

High school diploma -

Guthrie job corps

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Sherry Bennett