Sherry Black
Grants Pass,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Disability
Unemployee
01.2019 - Current
- Physically disabled due to straining work in result of 3 spinal and 1 knee surgeries.
Front Desk Receptionist
La Quinta
12.2016 - 01.2019
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer problems and complaints.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Completed all tasks in compliance with company policies and procedures.
Education
No Degree - Human Resources Management
Rogue Community College
Grants Pass, OR05.2010
GED -
Rogue Community College
Grants Pass, OR04.2010
Skills
- Project Planning
- Organizational Skills
- Problem-Solving
- Active Listening
- Dependable and Responsible
- Customer Service
- Problem Resolution
Timeline
Disability
Unemployee
01.2019 - Current
Front Desk Receptionist
La Quinta
12.2016 - 01.2019
No Degree - Human Resources Management
Rogue Community College
GED -
Rogue Community College
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