Sherry Brannan
Grangeville,ID
Summary
Dedicated professional with strong customer service skills. Experienced in managing multiple tasks and ensuring order accuracy within fast-paced environments. Committed to delivering quality service and maintaining safety compliance. Detail-oriented dispatcher skilled in route planning and load management. Known for strong communication and multitasking abilities, ensuring timely service delivery and operational efficiency. Prepared to leverage experience in a dynamic environment. Results-driven heavy equipment operator with expertise in dispatch coordination and mechanical maintenance. Proven ability to ensure safety compliance while managing equipment operation and optimizing routes. Ready to contribute to team success through exceptional organizational and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Waitress
Trails Restaurant
Grangeville, ID
10.2024 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders and ensured accurate food delivery.
- Maintained cleanliness and organization of dining area and table settings.
- Collaborated with kitchen staff to ensure timely food preparation.
- Handled cash transactions and processed payments efficiently.
- Trained new staff on service procedures and best practices.
- Managed multiple tables while prioritizing guest needs effectively.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Heavy Equipment Operator
DeFord Brother's Logging
Grangeville, ID
11.2023 - Current
- Operated heavy machinery for logging and land clearing projects.
- Assisted in loading and unloading logs from transport vehicles.
- Maintained equipment by performing routine servicing and cleaning tasks.
- Followed safety protocols to minimize risks during logging activities.
- Communicated with supervisors regarding operational needs and equipment issues.
- Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
wlidland dispatcher
State of Idaho
Grangeville, ID
06.2022 - 05.2023
- Coordinated daily dispatch operations to ensure timely delivery of services.
- Managed communication between drivers and clients to facilitate efficient route planning.
- Monitored traffic conditions and adjusted routes to minimize delays and optimize performance.
- Utilized dispatch software to track vehicle locations and manage workloads effectively.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Worked closely with transportation supervisor to dispatch and assign loads.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Managed daily delivery and work schedules to maximize coverage.
- Scheduled maintenance and repairs for fleet vehicles to ensure operational readiness.
- Assisted in training new dispatchers on system use and operational procedures.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Assigned drivers to appropriate routes based on customer needs.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Updated records of driver locations, delays, and cancellations.
- Scheduled loads according to priority and available equipment.
Secretary
Swlf
Grangeville, ID
01.2001 - 02.2022
- Prepared and organized documents for meetings and presentations.
- Handled incoming communications and directed them to appropriate departments.
- Assisted in maintaining office supplies and inventory management systems.
- Coordinated travel arrangements for staff attending conferences and events.
- Developed filing systems to improve document retrieval efficiency.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Education
High School Diploma -
Grangeville High School
Grangeville, ID03-1993
Skills
- Customer service
- Cash handling
- Order accuracy
- Equipment operation
- Food safety
- Route optimization
- Dispatch coordination
- Document organization
- Safety compliance
- Mechanical maintenance
- Site excavation
- Load management
- Route planning
- Problem solving
- Time management
- Repair and maintenance
- Equipment handling
- Backhoe handling
- Lever controls
- Front end loader operations
- Boomtruck operation
- Clean driving record
- Water truck operation
- Backfilling techniques
- Forklift operation certification
- Good judgement
- Verbal and written communication
- Bulldozer maneuvering
- Equipment logs
- Following directions
- Crane operation
Timeline
Waitress
Trails Restaurant
10.2024 - Current
Heavy Equipment Operator
DeFord Brother's Logging
11.2023 - Current
wlidland dispatcher
State of Idaho
06.2022 - 05.2023
Secretary
Swlf
01.2001 - 02.2022
High School Diploma -
Grangeville High School
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